Being a leader is about more than just knowing electrons. It’s about showing up every day ready to set the pace and tone for your team—this episode is the playbook for doing just that.
Today on Piloting the Future, Kim & Lee tackle the idea of influence beyond authority—how energy leaders are becoming change champions, no matter their titles, budgets, or team sizes.
We’ve got two experts leading the charge: Jody Allison (VP of Customer Transformation at Xcel Energy) & Brandy Bolden (Chief Customer Officer at SMUD).
Jody and Brandy are serving up an insightful look at how they drive change in their orgs:
Managing ambiguity
Driving strategic efforts
Leveraging AI as a teammate
Finding the value prop in customer expectations
Winning community support
Getting comfortable with risk
Navigating authenticity vs. reality…and so much more.
This conversation is a great listen for anyone eager to learn how to navigate the non-technical aspects of their jobs (because those matter—a lot).
Want to know what leadership in the modern utility world looks like? Hit play.
Learn more about Utility2030 here.