An effective, engaging and forward-thinking executive with a track record of relationship building, creative problem solving and implementing visionary solutions to complex business and technical challenges, applied to large organizations in the areas of organizational development, customer service, process reengineering, lean operations and strategic planning. Demonstrated results developing, facilitating and implementing solutions while building and leading diverse organizations. Direct leadership style focused on achieving results in challenging situations while also building consensus and buy-in from both internal and external customers. Strong people/career development/mentoring capabilities. Persuasive communicator with highly developed negotiation skills.