Huma Khan is the innovation and transformation lead for Utilities at TCS. She has extensive multi-disciplinary experience and has led projects in business transformation, business-centric innovation and building platforms with ecosystem partners. Huma has a proven track record of building frameworks, strategy and roadmaps with a strong focus on customer experience and value-driven outcomes. Over the years, she has led a broad range of strategy, change, and transformation programs, including mergers and acquisitions, customer experience transformation, operating and business model changes and green-field implementations of new technologies.
