Utilities are walking the walk and not just talking the talk in terms of digital transformation. In 2026, worldwide spending on such solutions is expected to reach $3.4 trillion, a five-year compound annual growth rate (CAGR) of 16.3%. Emerging technologies, such as cloud, mobile, social media, and artificial intelligence and machine learning, are empowering energy companies to streamline business processes, improve customer service, lower expenses, and increase revenue. Digital Twins and Robotic Process Automation-Based Processing are two fast growing areas with five-year CAGRs of 35.2% and 31.0% respectively.
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