The utility industry is in the midst of one of its most transformative periods in history. Traditional approaches to infrastructure planning and service delivery are being redefined by a confluence of factors—shifting regulatory landscapes, technological advancements, evolving customer expectations. To remain resilient and responsive, utility leaders must adopt bold, data-driven decision-making and rethink their strategic priorities.
In the energy sector, for example, the rapid adoption of electric vehicles (EVs) and distributed energy resources (DERs) is dramatically increasing electricity demand. In response, many utilities are accelerating their investments in advanced metering infrastructure (AMI) and grid modernization to enhance system reliability and efficiency. Similarly, water utilities in drought-prone regions are pivoting from large-scale infrastructure projects to smart leak detection and desalination technologies to ensure long-term sustainability.
While these shifts introduce opportunities, they also present complex challenges. How should utilities balance sustainability goals with affordability concerns? What role should customer experience play in infrastructure investments? How can leadership teams build the agility needed to navigate an increasingly uncertain future? How can leaders hire and lead for diversity of thought, while ensuring inclusion?
To answer these pressing questions, Utility 2030 Collaborative (U2030) and Energy Central have launched a research-based initiative: "Rethinking Utility Priorities: Bold Utility Leadership." This year-long program will provide utility executives with actionable insights through exclusive research, virtual discussions, and live engagements.
The findings from this initiative will help utilities align their innovation, customer strategies, and operational resilience with the evolving landscape. Want to be part of this critical industry conversation?
Learn more and access the press release here: Help 50K Utility Professionals Make Better Decisions: Sponsor 2025 Annual Research Program
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Thanks to our Supporting Sponsor for this Program:Â
