NEWS: The results are in for the first state-by-state report on residential utility shutoffs

In 2024, utilities disconnected US households from electricity over 13 million times. Plus, they sent around 95M final notices to residential electricity customers that year. These figures come from the EIA’s first-ever national residential utility disconnections survey, which captured electricity data directly from utilities with a 93.5% response rate. This offers a far clearer picture than prior estimates, which were extrapolated from fewer than half of states.

The details: Southern states dominated both in volume and rate. Texas topped the list with 3M shutoffs in 2024, while Oklahoma had the highest average monthly disconnection rate (affecting 2.53% of all customers). As for timing, power shutoffs peaked in September and October, but some states with extreme heat protections were able to reduce seasonal spikes.