The year was 2017. In November of that year, I posted one of my earliest papers to Energy Central: “Disruption in U.S. Product Distribution Sectors.” There is a summary and link to this earlier paper in “Amazon Update.”
In the above paper, many of the “disruptions” were being implemented by Amazon, although their rapid growth over the last five years have encouraged similar businesses to emulate them.
I can’t say my wife and I have not visited Amazon since then. In fact, we almost visit them daily, being loyal Amazon Prime Members. I also know that they have been amazingly successful but haven’t really tracked them since the above paper. This paper will remedy that.