Brazilian "Service"
I requested a proposal for five well-known energy traders using their "contact us" website channel.
I have indicated my interest in presenting an alternative pricing format ("collar") for selected deregulated energy users.
I made my request well in advance, so that the traders would have enough time to prepare a proposal.
I didn't receive any response even though formally, I got messages like "our team will get back to you as soon as possible".
This type of "service" is something systemic in our country! But still, I'm always surprised!