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Central Hudson Gas and Electric Centralizes Dispatch Operations and Streamline Service Routing and Scheduling

Published By Oracle

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Central Hudson Gas and Electric Centralizes Dispatch Operations and Streamline Service Routing and Scheduling

Published By Oracle

Published July 2009
1 Page(s)

Burdened by a homegrown, mainframe-based system, CHG&E relied heavily on radio dispatchers and paperwork to capture information and manage service calls. With its most recent Oracle Utilities Mobile Workforce Management upgrade, moved to a real-time work-order scheduling allowing it to immediately adjust schedules.