The IT Performance Management Report covers this vital discipline that utilities want in the current economic climate: improved efficiency and demonstrable ROI from tightly managed Information Technology.

One of the hottest topics in utilities is enterprise solutions - Enterprise Resource Planning and Asset Management, GIS, Work Management Systems, Business Intelligence and Outage Management. The potential market is enormous with over $2 billion in expenditures planned over the next three years. Once again, Warren Causey has made a thorough investigation of this complex market, surveying hundreds of utilities of all sizes. The result: this new report; an insightful, comprehensive analysis of the enterprise solutions market.

Utilities face the imminent retirement of many of the most dependable and experienced workers, hired from the large cohort of the population born immediately after World War II. Maintaining utility efficiency, reliability, and safety during this period of change is particularly challenging for those managing field service technicians, whose skills and depth of experience are difficult to duplicate among new hires. Read more on how utilities can use mobile workforce management applications to maintain and improve efficiency, reliability, and safety as substantial numbers of experienced field technicians and supervisors transition to retirement