Ventyx, an ABB company, today announced a new contract with Enerjisa Baskent Electricity Distribution Company for the latest release of Ventyx’s mobile workforce management (MWFM) software solution, Service Suite, to support its field service operations.
Enerjisa Baskent Electricity Distribution, which serves almost 3.4 million consumers in Turkey, is deploying Ventyx Service Suite to support the company’s scheduling and dispatch of work to more than 2,000 field technicians spanning 800 crews. The Service Suite solution provides automated, real-time scheduling and assignment of work to appropriate field technicians, for both preplanned and in-day assignments. The software also gives dispatchers greater insight and automated tools to manage work flowing to and from the field, as well as improve the ability to handle customer commitments and emergency response.
Ventyx was chosen for the implementation due to its experience and expertise in the utility industry, as well as Service Suite’s ability to schedule all work and resources and interface to the customer’s SAP host system.
“Ventyx is proud to work with an innovative, progressive company like Enerjisa Baskent Electricity Distribution,” said Leigh Warren, president of Ventyx in the Europe, Middle East and Africa region. “We look forward to helping them meet their complex business requirements and achieve their goal of becoming a leading power distributor in Turkey.”
Ventyx, an ABB company, is a world-leading supplier of Industrial Enterprise Software for essential industries such as energy, mining and public infrastructure. Ventyx solutions bridge the gap between information technologies (IT) and operational technologies (OT), enabling clients to make faster, better-informed decisions in both daily operations and long-term planning strategies. Some of the world’s largest organizations rely on Ventyx solutions to minimize risk, enhance operational and financial performance, and execute the right strategies for the future. For more details, see www.ventyx.com.
Gary Frazier Director, Corporate Communications
Ventyx, an ABB Company