How to Navigate the Changing Utility Customer ExperiencePosted for Energy Central
- September 28, 2017
- 288 views
Utilities nationwide are tackling the quest to meet evolving customer expectations. Yet, how can a utility provide a consistent, superior customer experience while constantly being faced with change? We address these answers and more in this Energy Central webinar.
Evolving technology and communication channels are driving change to the customer experience by forming a new set of customer expectations with each new technological advance.