This special interest group is where customer care professionals share tactics on how utilities are improving interactions with their customers. 

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Conference

EMACS

A forum for utility customer experience professionals to network, exchange best practices and share new ideas with one another while also  learning about and connect with resource providers.

Date: Oct 5, 2020 - Oct 8, 2020

Location: Orlando, FL

Venue: Renaissance Hotel

Cost: $1,295 member; $2,995 non-member


 

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