What is your biggest business challenge, and what steps will you take to address it in 2019?
- December 3, 2018
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Utilities are facing shifting conditions from many directions, including new energy sources, changing customer expectations, extreme weather events, and regulatory demands. Any of these factors could present obstacles, opportunities, or both. Which one of them (or others) is the biggest challenge for you right now? What steps are you taking to address it? How will it fundamentally change your utility? How will customers be affected?