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The outages were certainly much more minor than they could have been, and there didn't appear to be notable damage in the end-- but the back and forth of reasoning somewhat underscores the importance of waiting until you know before you say anything. I wonder if the change in blame is creating any customer mistrust?
Well put, Rafael. There's definitely an idea that sometimes the customers don't know what they want so you do have to steer them, but if you can do that with the perspective of giving them what's best for their needs rather than just what you can sell them, it can pay off greatly for all involved.
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"The government in a report issued this month, said the situation was secure, and shortfalls could be offset by better energy efficiency, a steadily rising supply of solar and wind power as well as electricity imports." "Others are not as confident, including many utilities, network operators, manufacturing companies and analysts." Germany is trusting government officials, with no...