This special interest group covers mobile technologies and approaches that are helping utilities do business today. 

WARNING: SIGN-IN

You need to be a member of Energy Central to access some features and content. Please or register to continue.

Post

Augmented Reality/Virtual Reality Poised to Improve Mobile Workforce Service

Increasingly, utilities are equipping their field service techs with mobile devices. With the tools, employees enter information in remote locations more efficiently than traditional methods. On the horizon looms an extension of the technology: teaming it with Augmented Reality/Virtual Reality solutions, which represent a booming market. Worldwide spending on (AR/VR) is forecast to reach $18.8 billion in 2020, an increase of 78.5% over the $10.5 billion spent last year, according to International Data Corporation. The emerging workforce solutions have the potential to improve technician training, providing them with more immersive experience than those now available.  Trouble shooting problems in the field is another area of interest. Rather than sifting through bulky manuals, field techs can use AR/VR to determine why a device is not working. How much interest has your firm shown in this area?

Paul Korzeniowski's picture

Thank Paul for the Post!

Energy Central contributors share their experience and insights for the benefit of other Members (like you). Please show them your appreciation by leaving a comment, 'liking' this post, or following this Member.

Discussions

Alan King's picture
Alan King on Jan 15, 2020 5:51 am GMT

Good insights Paul, thanks for sharing. I'd love a link to the International Data Corporation content if you have it?

We have seen success in both areas, including very recently with one of our clients (not one of our projects). Here is an example of how they are using VR: http://ow.ly/NoYP50xVKuc 

Paul Korzeniowski's picture
Paul Korzeniowski on Jan 16, 2020 12:17 pm GMT

Alan,

A lot of potential in this area. One change with technology advances today, like AR/VR, that is different from those in the past is that they are quite flexible. As a result, companies can adopt them in ways that suit how they operate.

Here you go: https://www.idc.com/getdoc.jsp?containerId=prUS45679219

Paul 

Alan King's picture
Alan King on Jan 18, 2020 2:56 am GMT

Agreed! Thanks for the link also, a really interesting read.

Get Published - Build a Following

The Energy Central Power Industry Network is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other.

If you have an experience or insight to share or have learned something from a conference or seminar, your peers and colleagues on Energy Central want to hear about it. It's also easy to share a link to an article you've liked or an industry resource that you think would be helpful.

                 Learn more about posting on Energy Central »