This special interest group covers mobile technologies and approaches that are helping utilities do business today.

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Senior Conference Manager, Informa | Power | Utility Analytics Institute

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CEO & Founder, Dusk Mobile

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Mobile Workforce Group Member Posts

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Mobile Workforce Group - Dec 2, 2019 1:42 pm GMT

Post

5 reasons to give your customers and teams the visibility they need

When identifying areas to improve in your utility, it can be easy to look at specific business functions or workflows in isolation. By lifting that up a level to more broadly, organisational visibility, a new world of benefits can be realised. My..

CEO & Founder, Dusk Mobile

Coming back to the opening paragraph, the vast majority of customers say they would not only prefer to buy from an organisation that delivers true transparency but would pay more to do so, as found in the Transparency ROI Study where, almost three in four consumers (73%) say they would be willing to pay more for a product that offers complete transparency in all attributes. That’s...

That's an interesting point @MattChester and something we've not yet explored. There are examples outside of utilities where this is already happening in food for example, with ethically sourced or even organic so it makes sense it's already happening in energy. I'd consider it a different kind of transparency but underpinned by trust. At our core, trust plays a pivotal...

At our core, trust plays a pivotal role in the buying decision and this isn't restricted to a specific product, service or industry Very true, and needs to be at the core of what a utility does everyday, because it's too easy to lose that trust and not easy to gain it back.

Mobile Workforce Group - Nov 25, 2019 7:18 am GMT

Post

Making better workforce management decisions with real time data

This week I look at how having access to real time information and reporting improves the service, efficiency and profitability of your utility – specifically for workforce management.

CEO & Founder, Dusk Mobile

Working smarter with the right people in the right roles with the right equipment at your utility. With manual processes, it’s very easy to be focused on just getting the job done. If additional labour needs to be put on a job, it is either requested by the office staff or the field crews. At the end of the month, job profitability can be seen. This seems to be the biggest factor,...

Thanks for the feedback @Matt Chester!

Presentation - iRestore - Oct 30, 2019 2:15 pm GMT

Resource

Mobile Gas Apps: A Fireside Chat with Liberty Utilities On Their Successful Process Improvements with iRestore Apps for QA/QC, Corrosion & Repair Management

This gas utility webinar discussed key lessons learned from Liberty Utilities’ successful deployment and adoption of iRestore apps for gas utility operations. Click to downlaod the overview slides and request to view the replay to see how your..

Content Manager | Editor | Webinar Producer, Energy Central

a question was asked in Mobile Workforce Group on Aug 28, 2019

Question

Delivery Project Executive, IBM

What do your field workers do in rural areas and they have no connectivity?

The question is in regards to field workers in rural areas and their ability to connect on their tablets. An Energy Company I work with has an issue where field workers in rural areas are not having a signal on their tablets yet they can pick up..

(more)

4 AnswersAnswer this Question

Case Study - Mobile Workforce Group - Aug 20, 2019 2:23 pm GMT

Resource

WORKFORCE MANAGEMENT SOLUTION – CONSIDERATIONS

Below observations are based on our experience in implementing varied number of workforce management applications using several suite of products across geographies including Europe, US and India.

Senior Consultant, Infosys

Mobile Workforce Group - Jan 22, 2019 6:58 pm GMT

Post

Our Website is Mobile Responsive, Is That Good Enough?

VP, Account & Project Management, Connective DX

Mobile Workforce Group - Jan 17, 2019 12:23 am GMT

Post

Apps Help Utilities Speed Up Power Restoration

A current technology trend for utilities is a wide array of apps designed specifically for emergency power restoration. They enable first responders and utility professionals to coordinate efforts for faster, safer responses.

Freelance Business Writer, Final Draft Communications, LLC

A very good post Karen, thanks for sharing. In working with one of our customers a couple of years back, we identitifed an opportunity before the First Responder stage of your post. Without getting too technical (one of my specialities!), we built a secure mobile application that provided a read only view of trouble calls straight to an authorised group of users.

Excellent, Alan. Thanks for educating readers about your real-life contribution to this beneficial technology.

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Dec 9, 2019

News

Brigade Electronics: Preventing Deaths in the Utility Industry with Enhanced Vehicle Safety

PORTLAND, Ind., Dec. 10, 2019 /PRNewswire/ -- The utility industry is a major contributor to the US economy with the electric sector alone providing 5% of GDP and supporting 7 million jobs. One of the biggest issues affecting...

Dec 4, 2019

News

Hexing and Vertexcom to deploy 1000-node Wi-SUN FAN network

The company has deployed a 1000-node mesh network in the Hexing office area, expanding the scale of the network, reliability and scalability of Wi-SUN technology in FAN (field area network) to meet the needs of the smart grid...

Dec 3, 2019

News

Vertexcom and HEXING build Wi-SUN network up to 1000 nodes

Wi-SUN technology has long-distance transmission and low power consumption to meet the demand of smart grid and IoT market Wi-SUN technology has long-distance transmission and low power consumption to meet the demand of smart...

Dec 3, 2019

News

Bringing power to the people

Source: Australian Trade and Investment Commission – Austrade Bringing power to the people 04 Dec 2019Australian startup Okra Solar has taken out the champion prize for the “Hardware Battlefield” at the TechCrunch conference...

Nov 25, 2019

News

Ikeja Electric, NERC colluding to frustrate us, local residents complain

Olamide Babatunde, Lagos Residents of Enilolobo in Ifo Ogun State, on the fringes of Iju-Ishaga bordering Lagos State, have petitioned the Minister of Power, Saleh Mamman, over what they have described as maltreatment...

Nov 21, 2019

News

Enhanced Outage and Restoration Information Tools Available for BGE Customers

BALTIMORE - BGE's online interactive outage map now provides customers with more helpful information during storm and power outages. These enhancements include: * Improved map views through the use of Google Maps * Better...

Nov 21, 2019

News

ShutoffPower expected to return Thursday

RED BLUFF Pacific Gas and Electric Co. said Wednesday weather conditions are expected to improve enough for the company to begin inspections and restoration of power Thursday for areas of Tehama County impacted by Wednesday's...

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Top Group Members

Zac — 11 posts

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