Western European Utilities Invest in Technology
Western European utilities' annual IT spending will reach $15.2B in 2017, according to IDC Energy Insights. Electricity companies have the largest share at 64.7% ($9.85 billion) but gas and water have been increasing their IT investments. Utilities put a lot of money into services ($8.7 billion in 2017), with outsourcing (46.6%), project management (37%), and support and training (16.5%) accounting for most of that expenditure. How much is your firm investing in technology? What areas are gaining the largest increases? Why?
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