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Tip to optimize your time

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Tip to optimize your time

Comparing clients I served in the United States with Brazilians, I noticed a fundamentally different aspect.

The Americans I met were clear about the goals they should pursue. They diligently allocated their time in a structured fashion. Always at stake the results (expected and agreed upon) with their bosses.

Here in Brazil the prevalence is for opening a wide range of initiatives after all technical guys and lower managers maintain that the more they "know everything" the better they will be evaluated.

Systematically in Brazil time is not considered as a scarce resource. This way meetings,and conference calls are held but most of the times end up being wasted because it is not about a "structured process". 

The recommendation is to evaluate in advance what deserves to be addressed. Choose what will receive quality attention and especially focus on achieving and maintaining results.

Rafael Herzberg's picture

Thank Rafael for the Post!

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Matt Chester's picture
Matt Chester on Aug 20, 2019 10:09 pm GMT

Rafael-- more great insights, but another instance where I'll poke and ask to connect the dots to utilities. How do you see these cultural differences changing how utilities should affect their business practices, consumer engagement, or other practices? What does this mean for the energy sector to have this knowledge?

Rafael Herzberg's picture
Rafael Herzberg on Aug 21, 2019 1:33 pm GMT

Matt, the point is the utility companies foucus on the regulator to get better rates of course. It should be on clients! There is no drive to understand what's going on with the client's world so the dignal they come up with are basically a waste of time of all involved. No creativity just small talk!

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