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This special interest group is where customer care professionals share tactics on how utilities are improving interactions with their customers. 

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Andy Gotlieb's picture
Andy Gotlieb
Managing Editor of a specialty publication, former public relations practitioner Freelancer
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I hold 31 years of experience in communications, mostly in journalism, with a decade in public relations, too.The first 17 years were spent in print journalism, where I covered, at various times,...

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  • Dec 1, 2019 12:51 am GMT
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Good idea by the Pennsylvania Public Utility Commission to remind consumers about the state competitive supplier program. As a Pennsylvania resident, I can attest that the program can be a bit confusing (or at least intimidating) to a lot of residents, so ongoing education is important. Never assume the public understands anything no matter how simple it might be.

PUC urges consumers to ‘Prepare Now’ for winter utility bills

HARRISBURG — As part of its annual “Prepare Now” education campaign, the Pennsylvania Public Utility Commission urged consumers to evaluate energy options with competitive suppliers as most electric utilities will adjust electric generation prices on Dec. 1 for non-shopping, or default service customers.

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Source: www.bradfordera.com
  • #utility-business
  • #pennsylvania
  • #competitive-markets
  • #consumer-education
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