This special interest group is where customer care professionals share tactics on how utilities are improving interactions with their customers. 

5,820 Members

Question

Permitting Applications

Looking for some insight into permitting application vendors. We are already familiar with Accela, but are looking around for other vendors who play in that space.

Answers

Theorem Geo Associates built a lake use permitting solution for one of the largest IOU's in the U.S. to assist with their Shoreline Management Plan.  It is a paperless system that allows both the utility and an individual/entity to initiate the permitting process.  The platform was built so as to support permitting needs beyond just lake use.  If you would like more information please feel free to reach out to me.

 

While this topic/service is not exactly in my wheelhouse (being more of a content creator, messaging specialist), I found that a few of Accela's competitors are:

Granicus 

OpenGov 

ClearGov

They all do much more than permitting applications, but so does Accela.

Others can be found at https://www.gartner.com/reviews/market/enterprise-asset-management-software/vendor/accela/alternatives

Hope that may be helpful. 

Ben Ettlinger's picture
Ben Ettlinger on Aug 22, 2019 6:18 pm GMT

Sharon, thank you for your assistance

Tap Into The Experience of the Network

One of the great things about our industry is our willingness to share knowledge and experience.

The Energy Central Q&A platform allows you to easily tap into the experience of thousands of your colleagues in utilities.

When you need advice, have a tough problem or just need other viewpoints, post a question. Your question will go out to our network of industry professionals and experts. If it is sensitive, you can post anonymously.