- Feb 26, 2018 11:16 pm GMT
- 429 views
This article gives more reasons why KFC's response to a crisis situation was letter perfect. Utilities eventually will find themselves in a position where embarrassing news is being reported and must learn the best ways to deal with it. KFC chose to tackle the issue head-on and earned high praise for its actions. Remember that's it always better to get problems out in the open right away.