- Sep 12, 2019 12:44 am GMT
- 390 views
Eric Silagy, the president and CEO of Florida Power & Light, does a great job in this article of not apologizing for storm prep actions taken that may cost customers a bit in the long run. Doing the right thing isn't always popular, and Silagy demonstrates via quotes that the cost of being prepared was worth. More utility officials should take this direct approach.