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Intelligent content & conversations for global power industry professionals

Customer Care Professionals Group

This special interest group is where customer care professionals share tactics on how utilities are improving interactions with their customers. 

5,820 Members

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Top Group Members

John Egan's picture

John — 35 posts

President, Egan Energy Communications

Ann Hoogenboom's picture

Ann — 13 posts

Formerly Mission and Brand Manager, KSV

Patty Durand's picture

Patty — 8 posts

President & CEO, Smart Energy Consumer Collaborative (SECC)

Noelle Palumbo's picture

Noelle — 7 posts

Client Engagement Specialist, KSV

Jamie Wimberly's picture

Jamie — 5 posts


Tucker Wright's picture

Tucker — 5 posts

Manager, KSV

Newest Members of Group

Jim Hammerel's picture

Jim joined 4 hours ago

Founder/CEO, Xtropy Search Marketing

Jerry Fitzpatrick's picture

Jerry joined 6 days ago

Director, Utility Business Development, CSG

Tom Martin's picture

Tom joined 1 week ago

Managing Director of Product Management, Energy & Utilities, TROVE Predictive Data Science

Megan Nichols's picture

Megan joined 1 week ago

Freelance Technical Writer, Self-Employed

Jennifer Howard Baehr's picture

Jennifer joined 1 week ago

Energy Business Development, Eagledream

Bryan Lewis's picture

Bryan joined 1 week ago

Manager, Retail Services, Santee Cooper

Customer Care Professionals Group Member Posts

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Security and Your Utility: A Story Idea to Pitch

Security issues are an increasingly common subject of news stories, and your utility should pitch the media about its own security efforts to help allay any customer concerns. Take care, however, to prepare interview subjects to handle delicate..

Customer Care Professionals Group Industry News

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