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Customer Care Professionals Group Member PostsSee More Member Posts
The online versions of print publications should be an area targeted by your utility's public relations department as a possible location for various placements of news and opinion. The bar tends to be lower there.
There are two ways to the make the writing you do for your utility shine: Be confident in what you write and be yourself -- let your personality show through to some extent.
A primary responsibility of the communicator drafting a news release is to sift through complexity and find the theme or two that aligns with the organization’s brand and prioritizes key messages.
Customer Care Professionals Group Industry NewsSee More News
Mar 22, 2019
Thursday, 21 March, 2019 - 11:45 Riyadh- Fatehelrahman Yousif A delegation of 20 UK renewable energy companies are seeking means to transfer expertise and production technologies to contribute to producing 59 gigawatts of...
Mar 11, 2019
Customer satisfaction with energy companies falls two years running...
Mar 8, 2019
Feb 26, 2019
Security researcher warns of power company customers' passwords being stored in the clear, software provider responds with lawyer-letter
SEDC is an Atlanta-based company that provides back-ends for utility companies; a security researcher discovered that the company stored his password in the clear. The company's products have more than 15,000,000 users, whose...
Feb 14, 2019
Jan 14, 2019
Louisville Gas and Electric Company and Kentucky Utilities Company are committed to assisting customers who may be having difficulty managing their energy bills. With the current government shutdown, the utilities are...
Jan 7, 2019
NEW YORK, Jan. 07, 2019 (GLOBE NEWSWIRE) -- Common Energy is pleased to offer some relief to government employees impacted by the federal government shutdown by paying their electricity bills for up to two months. Initially...