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Customer Care Professionals Group

This special interest group is where customer care professionals share tactics on how utilities are improving interactions with their customers. 

5,820 Members

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Top Group Members

John Egan's picture

John — 43 posts

President, Egan Energy Communications

Ann Hoogenboom's picture

Ann — 13 posts

Formerly Mission and Brand Manager, KSV

Noelle Palumbo's picture

Noelle — 8 posts

Client Engagement Specialist, KSV

Patty Durand's picture

Patty — 18 posts

President & CEO, Smart Energy Consumer Collaborative (SECC)

Peter DeHaan's picture

Peter — 7 posts

President, Peter DeHaan Publishing Inc.

Kate Zabriskie's picture

Kate — 9 posts

President, Business Training Works, Inc.

Newest Members of Group

Jim Malcom's picture

Jim joined 3 days ago

COO & CFO, Apogee Interactive, Inc.

Joel Kucera's picture

Joel joined 1 week ago

Business Process Analyst, Lincoln Electric System

Michael Albrecht's picture

Michael joined 1 week ago

Energy Industry Researcher, MGA Communications

Alle Houstoun's picture

Alle joined 1 week ago

Public Relations Manager, Direct Energy

Joanne Fletcher's picture

Joanne joined 2 weeks ago

Vice President, Energy and Water Solutions, Smart Energy Water

Shihui Wang's picture

Shihui joined 2 weeks ago

Consultant, Accenture

Customer Care Professionals Group Member Posts

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Use Lunch & Learns to Educate, Inform, and Inspire Customers

A Lunch & Learn is an educational session that takes place during the lunch hour. Utilities can use Lunch & Learns as part of the all-important task of keeping customers engaged. Here are some ideas for launching your own successful Lunch..

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