Brillion is how utilities can finally turn every customer relationship into a true partnership. From better bill explanations to smarter program workflows, we make it easier to get everyone working together to meet your goals. The utility landscape is changing fast, and too many utilities are struggling to keep up because they don't have a close enough connection with their customers. Or with their contractors and vendors. Or between their different data sources. Or with all of the other moving pieces that utilities juggle every day. And every loose connection makes it that much harder to drive change. 

Brillion is the intelligent customer engagement suite built specifically for energy providers. We transform how utilities connect with both residential and commercial customers by combining AI, property intelligence, and behavioral science. This approach moves past mass communications to deliver precision engagement, helping providers build trust, increase satisfaction, and successfully implement initiatives. Brillion converts raw customer and energy usage data into relevant digital interactions, enabling utilities to achieve higher program participation, reduce operational costs, and meet critical regulatory requirements.