Consider this near-perfect storm:

Utilities also see a host of opportunities, each of which brings its own challenges.

These challenges and opportunities bring additional complexity and hence risk
to utility operations. Many of these changes are not isolated or one-time
events. Rather, they are all long-standing, continual and interacting trends in
economics, demographics, politics and the environment. None show signs of
slowing down or reversing.
As these trends continue their 24/7/365 climb, many utilities are still trying
to manage their assets using static analysis of historical data. A quarterly
report on transformer fleet status that's already ten weeks old does little to
help inform decisions when a major snow storm is predicted for the day after
tomorrow. It does even less to help justify the next rate case or municipal bond
offering needed to finance utility responses to the challenges and opportunities
outlined here.
Looking at the totality of this near-perfect storm, utilities need a way to
manage and apply the large amounts of data already at their disposal to mitigate
the complexity and thus risk inherent in a network of aging assets that
continues to grow in complexity. Plus, they need to be able to do this in a
capital-efficient manner.
This article presents six steps that utilities can pursue to apply cutting-edge
analytics and visualizations to existing data and move into the digital age of
asset analytics.
Step 1: Understand asset and CAPEX challenges
Between 2003 and 2013, capital expenditures (CAPEX) for utilities in the United
States nearly doubled, from $43 billion per year to more than $82 billion per
year. Physical assets form the bulk of CAPEX spending for utilities. To deploy
these expenditures and resulting assets in a more effective way, regulators,
shareholders, utility executives, and ratepayers have increased their attention
on CAPEX.

Source: Statista.com
This means that justifying, planning, and allocating CAPEX more effectively
has become and will remain crucial. Even a one- to five-percent improvement can
lead to significant gains in return on investment and the overall effectiveness
of CAPEX.
At the same time as cost of operations and CAPEX is rising, there is downward
pressure on utility rates and revenues lowering margins. Energy efficiency,
demand response and distributed generation take away load from central
generation and distribution, which decreases utility revenues. To keep expenses
in line with revenues, utilities need to become more analytical and predictive
in choosing how to spend CAPEX. Rather than rely on static, historical analysis
to guide CAPEX spending, utilities need to dedicate expenditures to either
mitigating risks or taking advantage of opportunities.
To manage the complexity of and hence the risk to their operations, utilities
need continuous visibility into asset function with contextual analytics that
include normalized metrics. With this in place, predictive analytics can then
guide asset decisions to provide impact analysis related to CAPEX spending and
asset criticality. Knowing not just what conditions are today, but what
conditions may be tomorrow, gives a better understand of the overall risk to the
fleet of assets.
Step 2: Assess the metrics used for CAPEX decisions
For CAPEX decisions related to assets, utilities have relied, and continue to
rely, on asset measures such as SAIDI, SAIFI, load, asset age, depreciation, and
ROI/ROE. These static measures are necessary but no longer sufficient for
utility management. They can give information about what happened to a failed
asset, and maybe a bit about why it happened. But, these metrics don't tell
indicate where on the network an event happened, or when it happened in relation
to other events, what impact the event had or who last worked on a particular
asset.
Going forward, for effective CAPEX planning, utilities need to know when an
unwanted event might happen again, where it might happen, what impact it might
have and possible mitigation plans to avoid the event being repeated in the
future.
Utilities need more leading indicators, ways to move to continuous visibility
and predicative capabilities related to assets. With the growing fluidity of the
utility environment, the potential for reliability issues or cost shifting
grows. Being able to consistently predict and assess risk becomes important for
effective CAPEX planning and deployment.
Step 3: Analyze current system and process gaps
How do utilities move towards continuous and predictive analytics?
First, utilities need to inventory existing systems and tools used for asset
analysis. How do current tools and systems take advantage of the available data
to support continuous analysis and prediction? Do staff have the necessary
skills to perform continuous and predicative analysis?

During this inventory, utilities need to look not just at the local or
department level, but also at the enterprise level that cuts across departments.
Much of a utility's systems and data reside at a departmental level, but need to
be brought together to give a complete picture of current and potential asset
conditions.
The good news is that utilities can move towards continuous and predictive
analysis in achievable, incremental steps. There's no need to wait for all
available data to be accessible and perfect. Begin by identifying use cases that
take advantage of existing data, to start learning and employing new tools and
processes and notching some early wins.
Step 4: Identify needs for better capital decisions
New and existing metrics, tools, systems, processes, and skills should support
asking and answering real-life questions related to assets and CAPEX planning.
Questions can be directed at an asset level, such as,
Questions can also span across asset classes to take a fleet-wide view.
Different utility roles-engineering, finance, business analysis, senior
management-may have different questions or different priorities related to the
same question.
Step 5: Apply asset analytics to CAPEX decisions
To fully understand an asset on a network and thus answer these important,
real-life questions, utilities must document many aspects of the asset: the
location that an asset occupies both physically and on the network, the asset's
performance over time and its particular history and operational
characteristics. This approach is known as spatial-temporal-nodal analytics.
Analysis and visualization software applications use these characteristics to
perform analytical calculations of metrics such as asset health index,
criticality, risk, and probability of failure.

Take asset risk for example; continuously computing the risk for all the
assets across the network helps utilities build a comprehensive view into the
current state and level of risk in assets and networks.
Having such a metric associated to assets and asset classes allows utilities to
perform what-if scenarios and calculations to understand the impact of various
CAPEX strategies.
With in-depth and continuous analytics, utilities can build probabilistic models
about what may happen to assets and the resulting impact. Through machine
learning, computers can come to recognize past patterns and apply that pattern
recognition to current and future conditions.
When utilities have this level of broad, deep and ongoing analysis, they gain a
much more detailed and useful view into the criticality of assets, the financial
impact of asset performance and CAPEX decisions, and the operational
characteristics of the network itself.
This level of specificity allows utilities to make much more credible arguments
for rate cases, municipal bond offerings, and other funding requests.
Step 6: Continuously improve CAPEX justification, planning and allocation
decisions
Continuous and predictive analysis lays the foundation for utilities to improve
CAPEX evaluations and decisions. This is more than just a nice-to-have or best
practice, but nearly a necessity.
Regulatory environment, technology, weather, demographics and other influences
are continuously evolving, which means the utility environment is continuously
evolving. Analytics and predictions must also continue to evolve.