Mobile Workforce Management and the Aging Utility Workforce

Published By Oracle

• Published August 2009
• 8 Page(s)

Utilities face the imminent retirement of many of the most dependable and experienced workers, hired from the large cohort of the population born immediately after World War II. Maintaining utility efficiency, reliability, and safety during this period of change is particularly challenging for those managing field service technicians, whose skills and depth of experience are difficult to duplicate among new hires. Read more on how utilities can use mobile workforce management applications to maintain and improve efficiency, reliability, and safety as substantial numbers of experienced field technicians and supervisors transition to retirement