Articles
Posted By: Jess Dods - Principal, Right Choice Careers, LLC
On: July 4, 2014
This article is Part One, describing how to plan, conduct and follow up on meetings in your utility. Planning an effective meeting As with so many things, planning is vitally important for meetings. Questions like “What do I/we want to accomplish?” are at the core of this stage. Of course  more...
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Posted By: Jess Dods - Principal, Right Choice Careers, LLC
On: May 14, 2014
One of the interesting elements of good communication is not so much about what we say as it is about how we listen. Many good things happen when we engage in what is called "Active Listening." These include: better retention of what was said, a greater sense of connection, and  more...
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Posted By: Jess Dods - Principal, Right Choice Careers, LLC
On: May 1, 2014
For utilities, energy companies and individuals alike, changing the way we do things is hard. This article will discuss some of the difficulties for individuals and how to possibly make change easier for you. A brief primer on human behavior The human brain has about 2% of our total body  more...
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Posted By: Kevin Herring - President, Ascent Management Consulting
On: April 23, 2014
People do things in the workplace nearly every day that make us shake our heads and wonder, "What were they thinking?" Sure, there's a small percentage who may simply be a bit clueless, but most people thrive or dive depending on the kind of workplace they're in; it's more about  more...
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Posted By: Matthew Cohen - Energy Practice Leader, Direct Recruiters, Inc.
On: April 15, 2014
Matthew Cohen, Energy Management Practice Leader with Direct Recruiters, Inc. had the opportunity to interview Roderick Morris, SVP, Marketing and Operations at Opower, provider of cloud-based software to the Utility Industry. They touch upon "Influencers", the looming leadership shortage in the energy industry and the role of a hiring manager  more...
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Posted By: Ian Hedding - Vice President, North America, Strategic Asset Management, Inc.
On: April 9, 2014
As they search to improve various areas and aspects within their organization's businesses, many executives in the energy industry in recent years have put their companies through the paces of some kind of performance improvement initiative. Whether their efforts focus on operational excellence or capital efficiency improvement, many of these  more...
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Posted By: Kevin Herring - President, Ascent Management Consulting
On: March 12, 2014
Several years ago, marketers began to consider customers as business assets recognizing that some were more valuable than others and some cost more to acquire than others. So they developed a tool called CLV, or Customer Lifetime Value, to determine how valuable different customer segments were and how much they  more...
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Posted By: John Reed, PhD, MBA - Managing Principal, Corporate Psychologist and Executive Coach, QRA
On: February 20, 2014
Executive coaching is a fast-growing industry, 30+ years old with global revenues in the billions of dollars. In terms of consumer protection and service quality control, however, it lags far behind many industries you and I count on every day. Unbelievable But True Valued professions like medicine, law enforcement, education  more...
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Posted By: Kevin Herring - President, Ascent Management Consulting
On: December 25, 2013
Like the proverbial many ways to skin a cat, there are many ways to change the culture of an organization. There are also some principles that have proven they can work even in a utility steeped in the traditions of top-down management. Likewise, there are more than a few myths  more...
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Posted By: John Reed, PhD, MBA - Managing Principal, Corporate Psychologist and Executive Coach, QRA
On: November 29, 2013
Executive coaching is a fast-growing field and in no sector is it expanding faster than energy. It is 30+ years old with global revenues in the billions of dollars (not a misprint, billions with a ‘b’). In terms of consumer protection and service quality control, however, executive coaching lags far  more...
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