Articles
Posted By: Kevin Herring - President, Ascent Management Consulting
On: April 20, 2016
Meetings, meetings, meetings. Doesn't every company have too many of them? Questions like, "What's the point of dragging all of us out of our cubicles when the conversation only pertains to a few?" and, "Wouldn't it be better to use that time actually doing the work instead of just talking  more...
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Posted By: Kevin Herring - President, Ascent Management Consulting
On: March 4, 2016
You're not alone. A manager of a fast food restaurant posted a job for a part time food service worker-someone to make sandwiches and serve customers. Among the teenagers who typically applied, he was hoping to find someone who was a good student in school, dependable, and not afraid to  more...
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Posted By: Jess Dods - Principal, Right Choice Careers, LLC
On: February 8, 2016
At utilities, communication is critical. Have you ever wondered why we can talk easily with some people and not with others? In this piece, we'll look at one measure that can be very helpful: understanding your preference for extroversion or introversion and how this impacts your discussions and interactions with  more...
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Posted By: Kevin Herring - President, Ascent Management Consulting
On: January 27, 2016
In 1969, behavioral scientists Walker and Lorsch discovered that two virtually identical workplaces could produce vastly different results according to one simple decision. What they learned is a lesson worth repeating. The researchers studied two cardboard box manufacturing plants that were like the identical twins in high school you couldn’t  more...
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Posted By: John Egan - President, Egan Energy Communications, Inc.
On: January 25, 2016
The utility industry has been roiled in recent years by mergers & acquisitions (M&A). Most publicly held electric and gas utilities are either in the process of integrating a merger, preparing a merger, or both. Over $166 billion of utility-industry M&A has taken place since 2012, according to PwC’s North  more...
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Posted By: Ronald Willoughby - Executive Consultant | Electric Power Systems Planning & Operation, Willoughby Consulting
On: November 13, 2015
Aging workforce issues pose well-known challenges.  With average ages of 50 years or more at many companies, knowledge retention is especially acute.  Companies are faced with losing lessons-learned over many decades.1   The overwhelming nature of preventing such a calamity leads to inaction.  Yet, inaction increases the risk of losing  more...
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Posted By: Kevin Herring - President, Ascent Management Consulting
On: November 5, 2015
In Part 1 of our series you peered through the window of an accounting department to see a dysfunctional accounting team at work. Teammates were blaming each other for mistakes and missed deadlines, and clients were taking the brunt of it. You watched them long enough to see them pull  more...
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Posted By: Kevin Herring - President, Ascent Management Consulting
On: September 10, 2015
In Part 1 we saw how an accounting manager began to realize that staff member mistakes and poor performance weren't so much because employees were lazy or incompetent, but more the result of poor processes and systems causing disorganization and delays. Staff ideas of what was supposed to be done  more...
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Posted By: Kevin Herring - President, Ascent Management Consulting
On: July 20, 2015
"Dear Consultant, I try to hire the best employees. Once they're on board, I work hard to motivate them applying what I learned in my management training. My employees don't seem lazy, and they're definitely smart enough to do the job, but for some reason things aren't working. People keep  more...
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Posted By: Mark Reisner - Managing Director**, Merwin Group
On: June 4, 2015
Benefits of Mentoring Today, an increased number of businesses in every industry are embracing the concept of mentoring as a professional development tool. Through mentoring, organizations are witnessing significant improvements in efficiency, productivity and the passing of institutional knowledge and leadership skills from one generation to the next. It is  more...
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