eMeter Corporation - eMeter Corporation, the global leader in Smart Grid management software, today unveiled Energy EngageTM, an online, consumer engagement solution that encourages conservation by enabling users to understand the relationship between energy consumption, cost and carbon output. more...
Sierra Energy Group - Energy industry veteran and former utility CIO Bart Thielbar has joined Sierra Energy Group (SEG), a division of Energy Central. more...
Syntellect - Existing Siebel 7.x CTI Connect customers now have a cost effective, like- for-like solution that offers a simple upgrade path to enhanced CTI with the latest versions of Siebel CRM. more...
SAP America, Inc. - SAP Canada Inc., a subsidiary of SAP AG (NYSE:SAP), today announced that EnWin Utilities Ltd., the municipal electricity distributor for the city of Windsor, Ontario, has selected SAP® software to help increase visibility and efficiency across its operations, lower IT costs and build a solid foundation to address future opportunities in advanced metering infrastructure (AMI) and smart grid adoption. more...
Terasen Energy Services - Terasen Gas Inc. has applied to the British Columbia Utilities Commission (BCUC) to change its customer care delivery model from an outsourced arrangement to an in-house customer care department, including company-owned call centres and billing operations as well as a new customer information system. If approved, the new model would be in place effective January 2012. more...
Ventyx - Ventyx®, the world’s largest private software, data and advisory services provider to the energy and utility industry, today announced the release of Performance Suite, combining the proven business intelligence and reporting solutions developed over the years for the company’s asset, customer and mobile workforce management solutions for the first time into a single, integrated suite. more...
Twenty First Century Communications Inc (TFCC) - Industry leading communications provider Twenty First Century Communications today announced the availability of Mobile Outage Reporting unveiled at CS Week 2009. more...
Twenty First Century Communications Inc (TFCC) - Industry leading communications provider Twenty First Century Communications today announced the availability of Outage Text Messaging unveiled at CS Week 2009. more...
Syntellect - Syntellect, Inc., an industry leader in contact center and self-service technology, today announced the upcoming release of Syntellect Customer Interaction Management (CIM) version 7.0 from its award winning line of customer interaction solutions. more...
Twenty First Century Communications Inc (TFCC) - Twenty First Century Communications (TFCC) congratulates longtime client, Pepco Holdings, Inc. more...
Twenty First Century Communications Inc
Oracle
By Warren Causey
- It’s interesting the people you meet on the internet. I recently have met an environmentalist I actually agree with. His more...
By Jose Antonio Vanderhorst-Silverio
- Entrenched IOUs reaction to change set up at the outset of restructuring a fatal architecture flaw that will lead to more...
By Warren Causey
- I ran across a great one this morning. John McClure, vice president of governmental affairs and general counsel for the more...
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