News & Announcements

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Aclara to Deploy Integrated Consumer Engagement and Demand Response Solutions at Fort Collins Utilities

Aclara Power-Line Systems (TWACS Technology) - Aclara, a leader in intelligent infrastructure technologies for utilities and part of the Utility Solutions Group of ESCO Technologies Inc. more...

More utilities offering smart meter data-derived usage information to customers

Chartwell Inc. - As utilities continue to roll out smart meters across North America, the possibilities of data-driven services continue to increase. more...

Aclara to Deploy Consumer Engagement Software Solution at Sacramento Municipal Utility District

Aclara Power-Line Systems (TWACS Technology) - Aclara, a leader in Intelligent Infrastructure technologies for utilities and part of the Utility Solutions Group of ESCO Technologies Inc. more...

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Con Edison upgrades to iFactor Consulting's Storm Center 3

iFactor Consulting, Inc. - Con Edison, the utility company that serves 3.3 million customers in New York City and Westchester County, NY, has upgraded its outage map (http://apps.coned.com/stormcenter_external/default.html) to the new Storm Center 3 (SC3) provided by iFactor Consulting. more...

Boone Electric Deploys iFactor's Storm Center for Web and Mobile Outage Communications

iFactor Consulting, Inc. - Boone Electric Cooperative (http://www.booneelectric.coop) has deployed a new outage map to its website, available at stormcenter.booneelectric.coop, providing access to real-time power outage information to the general public. more...

Hydro One goes live with iFactor Consulting's mobile app

iFactor Consulting, Inc. - Hydro One recently implemented the outage communications module of iFactor Consulting's mobile device applications, a suite of reusable software modules that allows utilities to quickly deliver self service solutions to their customers. more...

More utilities are piloting smart grid-enabled demand response programs, but customer engagement is crucial to success

Chartwell Inc. - While demand response programs are growing in the industry, more utilities are beginning to launch full-scale dynamic pricing plans to a broader base of residential customers, according to industry data featured in Chartwell's latest report, Demand Response and Rate Programs for Residential Customers 2012. more...

FirstEnergy Deploys iFactor's Storm Center for Web and Mobile Outage Communications

iFactor Consulting, Inc. - FirstEnergy Corp. has deployed a new outage map across its utility company service territory, providing access to real-time power outage information to the general public. more...

Colorado Springs Utilities implements iFactor's Storm Center website map and mobile apps

iFactor Consulting, Inc. - Colorado Springs Utilities now offers their customers near real-time electric outage information with iFactor Consulting's Storm Center product and mobile applications. more...

Utility contact centers making strides in improving metrics, new Chartwell report details

Chartwell Inc. - Across North America, many utilities are finding success through efforts to enhance the customer contact experience by improving key performance metrics, Chartwell's latest report Contact Center Metrics 2012, reveals. more...

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ENERGY BLOGS

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Are energy companies speeding up switching times?

By Kevin Burke - Ofgem recently pledged to ensure that energy consumers can switch supplier in as little as 17 days. Although this policy more...
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Global Shale Gas Market- Industry Analysis, Trends and Forecast to 2020 by Grand View Research, Inc

By Mark gvr - The global market for shale gas is expected to reach USD 67.02 billion by 2020, according to a new study more...
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Worldwide Tight Gas Market Trends, Growth toReach USD 59.40 Billion 2020: Grand View Research, Inc

By Mark gvr - Global tight gas market is expected to reach USD 59.40 billion by 2020, growing at a CAGR of 3.6% from more...
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Coal Bed Methane (CBM) International Market Research Report By Grand View Research, Inc

By Mark gvr - Global CBM (Coal Bed Methane) market is expected to reach USD 17.31 billion by 2020, growing at a CAGR of more...
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International Power Rental Systems Market Growth toReach USD24.08 Billion 2020: Grand View Research

By Mark gvr - The global market for power rental systems is expected to reach USD 24.08 billion by 2020, according to a new more...