News & Announcements

1-10 of 1498 items listed          First    Previous    Next    Last   

Avista Utilities Successfully Replaces Legacy Customer System With Oracle Utility Solution

REDWOOD SHORES, CA, Apr 27, 2015 -- Marketwired - Oracle (NYSE: ORCL) -- Transitioning from a 20-year-old, homegrown customer information system to one that is more modern and comprehensive allows utilities to improve customer service, enhance financial performance, and adapt to a changing industry. More...

Ethisphere Institute names ABB as one of the world's most ethical companies

ABB Inc. - ABB, the power and automation technology group, was named by the Ethisphere Institute, a leading international organization dedicated to best practices in business ethics, to its 2013 list of the world's most ethical companies. more...

E Source Announces Top Utilities in Midsize Business Customer Satisfaction

E Source Companies, LLC - The E Source Midsize Business Gap and Priority Benchmark 2012 revealed that customer service issues are nearly as important to midsize businesses as low energy prices and having a reliable supply of energy. more...

Customize Your News – Energy Central Professional
Click here to try it now!

E Source Announces Top Utility Business Websites

E Source Companies, LLC - According to the latest E Source benchmark study, the top-rated U.S. more...

SAIC Provides Smart Grid as a Service Offering to United Power

SAIC (Science Applications International Corporation) - Science Applications International Corporation (SAIC) [NYSE: SAI] was awarded a 10 year contract by United Power for a 10,000 meter pilot project of advanced metering infrastructure solutions and implementation of SAIC's Smart Grid as a Service (SGS) offering. more...

Aclara to Deploy Integrated Consumer Engagement and Demand Response Solutions at Fort Collins Utilities

Aclara Power-Line Systems (TWACS Technology) - Aclara, a leader in intelligent infrastructure technologies for utilities and part of the Utility Solutions Group of ESCO Technologies Inc. more...

More utilities offering smart meter data-derived usage information to customers

Chartwell Inc. - As utilities continue to roll out smart meters across North America, the possibilities of data-driven services continue to increase. more...

Aclara to Deploy Consumer Engagement Software Solution at Sacramento Municipal Utility District

Aclara Power-Line Systems (TWACS Technology) - Aclara, a leader in Intelligent Infrastructure technologies for utilities and part of the Utility Solutions Group of ESCO Technologies Inc. more...

Con Edison upgrades to iFactor Consulting's Storm Center 3

iFactor Consulting, Inc. - Con Edison, the utility company that serves 3.3 million customers in New York City and Westchester County, NY, has upgraded its outage map (http://apps.coned.com/stormcenter_external/default.html) to the new Storm Center 3 (SC3) provided by iFactor Consulting. more...

Boone Electric Deploys iFactor's Storm Center for Web and Mobile Outage Communications

iFactor Consulting, Inc. - Boone Electric Cooperative (http://www.booneelectric.coop) has deployed a new outage map to its website, available at stormcenter.booneelectric.coop, providing access to real-time power outage information to the general public. more...

1-10 of 1498 items listed          First    Previous    Next    Last   
 

ENERGY BLOGS

Blogger Photo

UK households waste £2.8bn annually by failing to switch energy supplier

By Kevin Burke - Households in the UK are wasting £2.8 billion every year, or £301 each, by failing to compare the market and more...
Blogger Photo

Brits feel more confident about energy market than ever before

By Kevin Burke - Brits are more confident about their ability to pay their electricity and gas bill than they used to be, but more...
Blogger Photo

Prescription boilers to come to Edinburgh

By Kevin Burke - A 'boiler on prescription' scheme should soon reach Edinburgh. A similar scheme took place in Sunderland in 2014, and was more...
Blogger Photo

Australia's Rising Solar Thermal Power Beyond Market Outlook To 2020- Capacity, Generation

By swapnil devale - Solar Thermal Power in Australia, Market Outlook to 2020, 2011 Update - Capacity, Generation, Power Plants, Regulations and Company Profiles more...
Blogger Photo

After a million total views, a climate change architecting hypothesis breakthrough for COP 21

By Jose Antonio Vanderhorst-Silverio - This is a copy of the original GMH post After a million total views in EWPC Blog, a climate change architecting more...
 

Receive Energy Central eNews & Updates






 

Improving Strategic Planning in The Energy Industry

Wednesday May 20, 2015 - 12:00 PM Eastern - Virtual Event

To be successful, energy companies across the globe need to make sound long-term strategic decisions around future investments and projects. However, the ability to act and plan freely is limited by many factors including high capital costs and limited budgets. more...

Managing Customer Alerts and Preferences for Success

Wednesday May 27, 2015 - 12:00 AM Eastern - Virtual Event

It's widely accepted that proactive customer communications are key to increasing customer satisfaction and improving engagement, but ensuring alerts are accurate, timely, and in your customer's channel of choice requires a robust management system and cross-team coordination. more...

From worst to first: DTE Energy’s customer satisfaction journey

Thursday May 28, 2015 - 12:00 PM Eastern - Virtual Event

Customer satisfaction is the key to a utility’s success. Achieving such satisfaction requires commitment and focus across every level of an organization. With company-wide processes and buy-in, and strong support from its customer care partner, handling thousands of outbound calls more...

The Smart Grid Customer Education Symposium

Thursday Jun 11, 2015 - Chicago, Illinois - United States

The Smart Grid Customer Education Symposium is the longest running, most influential gathering of utility industry professionals that meet annually to discuss best practices in smart grid customer education. Whether you are a utility looking to roll out advanced metering more...