News & Announcements

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Angry Duke Energy customers look to Tallahassee for help

Aug 30 - McClatchy-Tribune Regional News - Ivan Penn Tampa Bay Times, St. Petersburg, Fla. - The list is long. Too long. Dozens of calls and emails, all with similar customer complaints about Duke Energy Florida. More...

DWP apologizes, is hiring more people to handle calls

Aug 28 - McClatchy-Tribune Regional News - Rick Orlov Daily News, Los Angeles - The Department of Water and Power continued Wednesday to offer apologies for long wait times and billing problems to its customers, promising that some relief is on the way as it hires more people to handle the volume of telephone calls. More...

Ethisphere Institute names ABB as one of the world's most ethical companies

ABB Inc. - ABB, the power and automation technology group, was named by the Ethisphere Institute, a leading international organization dedicated to best practices in business ethics, to its 2013 list of the world's most ethical companies. more...

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E Source Announces Top Utilities in Midsize Business Customer Satisfaction

E Source Companies, LLC - The E Source Midsize Business Gap and Priority Benchmark 2012 revealed that customer service issues are nearly as important to midsize businesses as low energy prices and having a reliable supply of energy. more...

E Source Announces Top Utility Business Websites

E Source Companies, LLC - According to the latest E Source benchmark study, the top-rated U.S. more...

SAIC Provides Smart Grid as a Service Offering to United Power

SAIC (Science Applications International Corporation) - Science Applications International Corporation (SAIC) [NYSE: SAI] was awarded a 10 year contract by United Power for a 10,000 meter pilot project of advanced metering infrastructure solutions and implementation of SAIC's Smart Grid as a Service (SGS) offering. more...

Aclara to Deploy Integrated Consumer Engagement and Demand Response Solutions at Fort Collins Utilities

Aclara Power-Line Systems (TWACS Technology) - Aclara, a leader in intelligent infrastructure technologies for utilities and part of the Utility Solutions Group of ESCO Technologies Inc. more...

More utilities offering smart meter data-derived usage information to customers

Chartwell Inc. - As utilities continue to roll out smart meters across North America, the possibilities of data-driven services continue to increase. more...

Aclara to Deploy Consumer Engagement Software Solution at Sacramento Municipal Utility District

Aclara Power-Line Systems (TWACS Technology) - Aclara, a leader in Intelligent Infrastructure technologies for utilities and part of the Utility Solutions Group of ESCO Technologies Inc. more...

Con Edison upgrades to iFactor Consulting's Storm Center 3

iFactor Consulting, Inc. - Con Edison, the utility company that serves 3.3 million customers in New York City and Westchester County, NY, has upgraded its outage map (http://apps.coned.com/stormcenter_external/default.html) to the new Storm Center 3 (SC3) provided by iFactor Consulting. more...

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ENERGY BLOGS

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Something Very New Indeed

By Joel Gilbert - Newton's laws of motion and universal gravitation, the laws of conservation of energy and momentum, the laws of thermodynamics, and more...

Glycerol Market From Biodiesel, Fatty Acids, Fatty Alcohols, Product, Drugs By 2020

By Anurag Sharma -   The global market for glycerol is expected to reach USD 2.52 billion by 2020, according to a new study more...
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Global Polyurea Market Analysis, Size, Share, Growth, Trends and Forecast by Grand View Research

By Mark gvr - The global polyurea market is expected to reach USD 1,399.9 million by 2020, according to a new study by Grand more...
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Global Polyvinyl Chloride (PVC) Market Analysis By 2020: Grand View Research, Inc

By Mark gvr - The global market for polyvinyl chloride (PVC) is expected to reach USD 79.11 billion by 2020, according to a new more...
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How to Protect Yourself from Utility Imposters

By Sarah Battaglia - There’s a hot, new scandal happening in the utility industry that you’re going to want to avoid.  Customers across the more...
 

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8th Rocky Mountain Utility Efficiency Exchange

Wednesday Sep 24, 2014 - Friday Sep 26, 2014 - Aspen, Colorado - USA

Rocky Mountain Utility Efficiency Exchange (formerly Colorado Utility Efficiency Exchange) facilitates a networking and professional development conference for staff representatives of energy and water utilities serving Colorado and neighboring states who are responsible for developing and implementing customer programs related more...