News & Announcements

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When turning a blind eye falls flat: the value of a more transparent customer relationship

July 23, 2015 Swap Shah - According to a recent study by Duke University, utility customers who use automatic bill pay services consume significantly more energy than those who manually pay their monthly bill after reviewing a statement. More...

BGE announces Energy Savings Day for July 21

Jul 21 - McClatchy-Tribune Content Agency, LLC - Michel Elben Carroll County Times, Westminster, Md. - BGE has scheduled an Energy Savings Day for its smart meter customers from 1 to 7 p.m. More...

5 ways utilities can take customer service to the next level

July 21, 2015 James Riley - It’s no secret that today’s utility customer is evolving and beginning to demand more from their provider. More...

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Ethisphere Institute names ABB as one of the world's most ethical companies

ABB Inc. - ABB, the power and automation technology group, was named by the Ethisphere Institute, a leading international organization dedicated to best practices in business ethics, to its 2013 list of the world's most ethical companies. more...

E Source Announces Top Utilities in Midsize Business Customer Satisfaction

E Source Companies, LLC - The E Source Midsize Business Gap and Priority Benchmark 2012 revealed that customer service issues are nearly as important to midsize businesses as low energy prices and having a reliable supply of energy. more...

E Source Announces Top Utility Business Websites

E Source Companies, LLC - According to the latest E Source benchmark study, the top-rated U.S. more...

SAIC Provides Smart Grid as a Service Offering to United Power

SAIC (Science Applications International Corporation) - Science Applications International Corporation (SAIC) [NYSE: SAI] was awarded a 10 year contract by United Power for a 10,000 meter pilot project of advanced metering infrastructure solutions and implementation of SAIC's Smart Grid as a Service (SGS) offering. more...

Aclara to Deploy Integrated Consumer Engagement and Demand Response Solutions at Fort Collins Utilities

Aclara Power-Line Systems (TWACS Technology) - Aclara, a leader in intelligent infrastructure technologies for utilities and part of the Utility Solutions Group of ESCO Technologies Inc. more...

More utilities offering smart meter data-derived usage information to customers

Chartwell Inc. - As utilities continue to roll out smart meters across North America, the possibilities of data-driven services continue to increase. more...

Aclara to Deploy Consumer Engagement Software Solution at Sacramento Municipal Utility District

Aclara Power-Line Systems (TWACS Technology) - Aclara, a leader in Intelligent Infrastructure technologies for utilities and part of the Utility Solutions Group of ESCO Technologies Inc. more...

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ENERGY BLOGS

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Was the Smart Grid 2025 a transition scenario? Do we need a transformation scenario?

By Jose Antonio Vanderhorst-Silverio - Was the Smart Grid 2025 a transition scenario? Do we need a transformation scenario? is the IEEE Spectrum Smart Grid more...
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Referendums on the transformation to direct democracy, might start with Electricity Pacts

By Jose Antonio Vanderhorst-Silverio - Referendums on the transformation to direct democracy, might start with Electricity Pacts in Europe, USA and OAS is a GMH more...
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Just like the Haiti's Energy Roadmap, is the DR Energy Roadmap truly Sustainable?

By Jose Antonio Vanderhorst-Silverio - This is the fourth update of the GMH blog post Applying #Jobsism to transform current global #Fordism marketing myopia. Please more...
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Solar Energy Continues to Become More Affordable

By JK Mechanical - Solar energy has always been a great option for the environment, but it has recently become a desirable choice for more...