News & Announcements

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Ethisphere Institute names ABB as one of the world's most ethical companies

ABB Inc. - ABB, the power and automation technology group, was named by the Ethisphere Institute, a leading international organization dedicated to best practices in business ethics, to its 2013 list of the world's most ethical companies. more...

E Source Announces Top Utilities in Midsize Business Customer Satisfaction

E Source Companies, LLC - The E Source Midsize Business Gap and Priority Benchmark 2012 revealed that customer service issues are nearly as important to midsize businesses as low energy prices and having a reliable supply of energy. more...

E Source Announces Top Utility Business Websites

E Source Companies, LLC - According to the latest E Source benchmark study, the top-rated U.S. more...

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SAIC Provides Smart Grid as a Service Offering to United Power

SAIC (Science Applications International Corporation) - Science Applications International Corporation (SAIC) [NYSE: SAI] was awarded a 10 year contract by United Power for a 10,000 meter pilot project of advanced metering infrastructure solutions and implementation of SAIC's Smart Grid as a Service (SGS) offering. more...

Aclara to Deploy Integrated Consumer Engagement and Demand Response Solutions at Fort Collins Utilities

Aclara Power-Line Systems (TWACS Technology) - Aclara, a leader in intelligent infrastructure technologies for utilities and part of the Utility Solutions Group of ESCO Technologies Inc. more...

More utilities offering smart meter data-derived usage information to customers

Chartwell Inc. - As utilities continue to roll out smart meters across North America, the possibilities of data-driven services continue to increase. more...

Aclara to Deploy Consumer Engagement Software Solution at Sacramento Municipal Utility District

Aclara Power-Line Systems (TWACS Technology) - Aclara, a leader in Intelligent Infrastructure technologies for utilities and part of the Utility Solutions Group of ESCO Technologies Inc. more...

Con Edison upgrades to iFactor Consulting's Storm Center 3

iFactor Consulting, Inc. - Con Edison, the utility company that serves 3.3 million customers in New York City and Westchester County, NY, has upgraded its outage map (http://apps.coned.com/stormcenter_external/default.html) to the new Storm Center 3 (SC3) provided by iFactor Consulting. more...

Boone Electric Deploys iFactor's Storm Center for Web and Mobile Outage Communications

iFactor Consulting, Inc. - Boone Electric Cooperative (http://www.booneelectric.coop) has deployed a new outage map to its website, available at stormcenter.booneelectric.coop, providing access to real-time power outage information to the general public. more...

Hydro One goes live with iFactor Consulting's mobile app

iFactor Consulting, Inc. - Hydro One recently implemented the outage communications module of iFactor Consulting's mobile device applications, a suite of reusable software modules that allows utilities to quickly deliver self service solutions to their customers. more...

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ENERGY BLOGS

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Suspended Sentence for Plumber Whose Illegal Gas Work Put People in Danger

By Kevin Burke - An unregistered plumber has been given a suspended prison sentence after putting people's lives in danger by performing illegal gas more...
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It’s like déjà vu all over again

By Joel Gilbert - What a fun French phrase!  You no doubt know this originated when Yogi Berra witnessed Mickey Mantle and Roger Maris more...
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Batteries Are the Heart of Renewable Energy

By Danny Burns - US researchers have made a vital step ahead in the pursuit to amass electricity from irregular energy resources like solar more...
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Webinar - What Happens When Good Energy Data Goes Bad?

By Lauren Patrick - Urjanet to Present “What Happens When Good Energy Data Goes Bad” Webinar with Johnson Controls and Verdantix Webinar panelists will more...
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Railroad, truck, car - Utility, microgrid, nanogrid

By Jose Antonio Vanderhorst-Silverio - Under the article Nanogrids are sneaking up fast. Has your utility figured out its strategy? I posted the following comment: When more...
 

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Best Practices in Recruiting Participants for Energy Management Programs

Wednesday Apr 23, 2014 - 12:00 PM Eastern - Virtual Event

The key to success for energy management programs, whether demand response or energy efficiency, is getting customers enrolled. This free webcast will feature Pepco Holdings, Inc. (PHI) discussing the marketing tactics and tools that have contributed to the success of more...

Maximizing Workforce Management to Improve Customer Experience and Increase Operational Efficiency

Wednesday Apr 30, 2014 - 12:00 PM Eastern - Virtual Event

The webinar will focus on: How to apply the key tenets of Workforce Management to existing or new practices; Application of effectiveness measures for each process of Workforce Management; and Lessons learned during a Workforce Management practice optimization project (processes more...

AGA/EEI Customer Service Conference & Exposition

Monday Apr 21, 2014 - Thursday Apr 24, 2014 - San Francisco, CA - USA

 more...