Articles
Posted By: Diana Husmann - Analyst, Offering Development Group, Nexant
On: April 10, 2015
Many Small Business programs are named "Small Business Direct Install" - and direct install is literally where they stop. Yet there is so much more that a Small Business program can offer! In one of our Midwest Small Business programs, about 2% of the energy savings come from direct install  more...
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Posted By: Rick Barnett - Consultant, Green Builder
On: April 8, 2015
Utility programs to engage energy customers about their use of energy have gone from pilot phase to standard practice over the last ten years. Unless the electricity stops flowing, few people think about being an energy customer, nor do they ask for information about their consumption patterns. Energy customers have  more...
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Posted By: Rob Washington - Sr. Director Business Development, Utility Power Solutions
On: April 1, 2015
While most electric bills are correctly calculated, many customers and consultants have found that 1 percent or more contain errors. In some cases, customers are on the wrong rate and are being charged taxes not appropriate to them, getting hit with equipment charges already paid off years ago, receiving estimated  more...
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Posted By: Steve Schultz - General Manager, Biller Services, Mint Bills
On: March 20, 2015
We have a huge opportunity to help energy companies serve their customers more effectively. In less than five years, mobile devices (smartphones and tablets) have completely changed consumer behavior and have become the #1 preferred digital channel. As we approach 2015, mobile is not something to think about as "coming  more...
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Posted By: Sir Roy Gardner - former Chief Executive, Centrica, plc., parent of British Gas
On: March 18, 2015
For decades, traditional vertically-integrated utilities have dominated the U.S. energy landscape without fear of competition. Until recently, competition in both the wholesale and retail energy markets has been relatively curtailed, with limited options for consumers and regulated prices. But the energy industry has reached the dawn of a new age  more...
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Posted By: Rob Washington - Sr. Director Business Development, Utility Power Solutions
On: March 6, 2015
Energy conservation is something that you can easily do with the help of your electricity bill. It is an invaluable tool that precisely tells you whether you are using your energy dollars appropriately or not. However, electricity bills are often quite complex and difficult to read or understand. As the  more...
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Posted By: S. Jasjeet Singh , Debapriya Chatterjee
On: March 3, 2015
Abstract/Overview- Utilities have taken various initiatives with regards to achieving smart grid and deployed millions of smart meters for its residential customers & businesses. These smart devices are capable of recording, storing and pushing back the interval consumption data along with other metering variants. Erstwhile, there used to be ONE  more...
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Posted By: Joyce Tam - Product Marketing Strategist, Trimble Field Service Management
On: February 24, 2015
With so many advanced tools now available to fine-tune operations, utility organizations with a field service workforce have reached an unprecedented transformative stage. By leveraging technology trends such as the Internet of Things, advanced analytics and smartphone and tablet integration, these organizations are reinventing themselves as predictive, rather than reactive,  more...
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Posted By: Alex Dzurick - Energy Educator, Columbia Water & Light
On: February 19, 2015
With all the talk of educational reform these days, not too much is certain in a K-12 science classroom anymore. One thing that is certain: teachers are finding less and less time for what are now “extras,” like guest speakers. This can present a problem for you, the energy guru,  more...
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Posted By: Justin Segall - President and Founder, Simple Energy
On: February 6, 2015
There is a day every month that people receive a mystery bill from their utilities. It includes unknown items like Transmission Cost Adjustment, Interstate Pipeline, Demand Side Management Cost, confusing charts with no units or kWh and therms. What am I actually paying for? How can I lower this bill?  more...
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How Much Is Manual Workforce Scheduling Really Costing You?

Thursday Apr 23, 2015 - 12:00 PM Eastern - Virtual Event

Amidst an ever-growing skills gap, it's crucial to understand how people are scheduled and how work gets done. Across the Energy spectrum, including Oil & Gas, Renewables, Nuclear and Utilities, many of today's organizations remarkably still rely on manual employee more...

Evolving Beyond AMI to the Utility/Customer Nexus

Thursday Apr 30, 2015 - 12:00 PM Eastern - Virtual Event

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Improving Strategic Planning in The Energy Industry

Wednesday May 20, 2015 - 12:00 PM Eastern - Virtual Event

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CS Week 2015 & Conference 39

Monday Apr 27, 2015 - Friday May 1, 2015 - Charlotte, NC - US

The premier utility customer service conference - presenting a wide range of current utility topics at levels from introductory to advanced. more...



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