Billing & Customer Care

Top Headlines

Ethisphere Institute names ABB as one of the world's most ethical companies

ABB Inc. - ABB, the power and automation technology group, was named by the Ethisphere Institute, a leading international organization dedicated to best practices in business ethics, to its 2013 list of the world's most ethical companies. more...

E Source Announces Top Utilities in Midsize Business Customer Satisfaction

E Source Companies, LLC - The E Source Midsize Business Gap and Priority Benchmark 2012 revealed that customer service issues are nearly as important to midsize businesses as low energy prices and having a reliable supply of energy. more...

E Source Announces Top Utility Business Websites

E Source Companies, LLC - According to the latest E Source benchmark study, the top-rated U.S. more...
Customize Your News – Energy Central Professional
Click here to try it now!

SAIC Provides Smart Grid as a Service Offering to United Power

SAIC (Science Applications International Corporation) - Science Applications International Corporation (SAIC) [NYSE: SAI] was awarded a 10 year contract by United Power for a 10,000 meter pilot project of advanced metering infrastructure solutions and implementation of SAIC's Smart Grid as a Service (SGS) offering. more...

Aclara to Deploy Integrated Consumer Engagement and Demand Response Solutions at Fort Collins Utilities

Aclara Power-Line Systems (TWACS Technology) - Aclara, a leader in intelligent infrastructure technologies for utilities and part of the Utility Solutions Group of ESCO Technologies Inc. more...

More utilities offering smart meter data-derived usage information to customers

Chartwell Inc. - As utilities continue to roll out smart meters across North America, the possibilities of data-driven services continue to increase. more...

Articles 

By Steve Schultz
On: March 20, 2015
We have a huge opportunity to help energy companies serve their customers more effectively. In less than five years, mobile devices (smartphones and tablets) have completely changed consumer behavior and have become the #1 preferred more...
By Sir Roy Gardner
On: March 18, 2015
For decades, traditional vertically-integrated utilities have dominated the U.S. energy landscape without fear of competition. Until recently, competition in both the wholesale and retail energy markets has been relatively curtailed, with limited options for consumers more...
By Rob Washington
On: March 6, 2015
Energy conservation is something that you can easily do with the help of your electricity bill. It is an invaluable tool that precisely tells you whether you are using your energy dollars appropriately or not. more...
By S. Jasjeet Singh , Debapriya Chatterjee
On: March 3, 2015
Utilities have taken various initiatives with regards to achieving smart grid and deployed millions of smart meters for its residential customers & businesses. These smart devices are capable of recording, storing and pushing back the more...
By Joyce Tam
On: February 24, 2015
With so many advanced tools now available to fine-tune operations, utility organizations with a field service workforce have reached an unprecedented transformative stage. By leveraging technology trends such as the Internet of Things, advanced analytics more...

Receive Energy Central eNews & Updates






 

Award-winning marketing: Drive program participation with compelling creative campaigns

Thursday Apr 16, 2015 - 12:00 PM Eastern - Virtual Event

Discover how to drive program participation by applying the award-winning marketing insights of CLEAResult and Nicor Gas to leverage customer intelligence and compelling campaigns. more...

EEI/AGA Customer Service Conference and Exposition

Monday Apr 6, 2015 - Thursday Apr 9, 2015 - Washington, DC - USA

 more...

Comverge Utility Conference 2015

Wednesday Apr 8, 2015 - Friday Apr 10, 2015 - St. Petersburg, Florida

Join your peers in the demand management industry for the Comverge Utility Conference (CUC) April 8-10 at the historic Renaissance Vinoy Resort & Golf Club in St. Petersburg, Florida. Investor-owned utilities, public power utilities, electric cooperative utilities, regulators, vendors, and more...

CS Week 2015 & Conference 39

Monday Apr 27, 2015 - Friday May 1, 2015 - Charlotte, NC - US

The premier utility customer service conference - presenting a wide range of current utility topics at levels from introductory to advanced. more...

ENERGY BLOGS

DM836Y Bluetooth Home Audio Host

By william wong - DM836Y Bluetooth Home Audio Host 4.3” TFT touch screen Bluetooth, MP3, SD card and AUX input Timer function Built-in DSP more...
Blogger Photo

Coalition Opens Applications for £25m Central Heating Fund

By Kevin Burke - Local authorities in the UK can now apply for a cut of the £25 million Central Heating Fund in a scheme that more...
Blogger Photo

Ofgem calls on gas network companies to do more to fight fuel poverty

By Kevin Burke - Gas network operators need to do more to reduce levels of fuel poverty, the UK's energy regulator has said. Ofgem more...
Blogger Photo

Switching energy suppliers 'saved 130,000 households £38 million in just one month'

By Kevin Burke - Around 130,000 British households managed to cut their energy bills by a total of £38 million in just one month more...
Blogger Photo

Should utilities and solar be finally exposed to the "Law of the Situation"? Japan's example.

By Jose Antonio Vanderhorst-Silverio - Contrary to the main title of the December 2012 post, Law of the Situation: the utilities did not understand, we more...


Sponsored Content