Billing & Customer Care

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Ethisphere Institute names ABB as one of the world's most ethical companies

ABB Inc. - ABB, the power and automation technology group, was named by the Ethisphere Institute, a leading international organization dedicated to best practices in business ethics, to its 2013 list of the world's most ethical companies. more...

E Source Announces Top Utilities in Midsize Business Customer Satisfaction

E Source Companies, LLC - The E Source Midsize Business Gap and Priority Benchmark 2012 revealed that customer service issues are nearly as important to midsize businesses as low energy prices and having a reliable supply of energy. more...

E Source Announces Top Utility Business Websites

E Source Companies, LLC - According to the latest E Source benchmark study, the top-rated U.S. more...
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SAIC Provides Smart Grid as a Service Offering to United Power

SAIC (Science Applications International Corporation) - Science Applications International Corporation (SAIC) [NYSE: SAI] was awarded a 10 year contract by United Power for a 10,000 meter pilot project of advanced metering infrastructure solutions and implementation of SAIC's Smart Grid as a Service (SGS) offering. more...

Aclara to Deploy Integrated Consumer Engagement and Demand Response Solutions at Fort Collins Utilities

Aclara Power-Line Systems (TWACS Technology) - Aclara, a leader in intelligent infrastructure technologies for utilities and part of the Utility Solutions Group of ESCO Technologies Inc. more...

More utilities offering smart meter data-derived usage information to customers

Chartwell Inc. - As utilities continue to roll out smart meters across North America, the possibilities of data-driven services continue to increase. more...

Articles 

By Gary Brooks
On: August 19, 2014
For decades, multi-facility organizations have struggled with the frustrating task of collecting data from their disparate utility providers. With all the talk about big data, going green, sustainability and reducing energy costs, you'd think it more...
By Alex Dzurick
On: August 4, 2014
In this world of rising fuel prices, climate change and environmental awareness, the energy sector is under pressure to be a catalyst for change. Sometimes it may feel like we’re being asked to be superheroes more...
By Matthew Taylor
On: July 29, 2014
Your future customers are smart. They have become more and more educated as retail industries have grown and adapted a more transparent type of business model. In fact, 56% of Americans now do extensive research more...
By Dinesh Rajan
On: July 1, 2014
Competitive Electricity retailers better start taking a leaf from the mobile service provider's book on churn management. Customers living in a world where they can get a free handset and $50 cash back for signing more...
By Sarah Battaglia
On: June 20, 2014
When trying to decipher the label on a box of light bulbs, you could become so frustrated your teeth start to grind and your eyes begin to protrude. If you're new to the lighting labels, more...

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Mobility Computing Solutions - Transitioning to a Tablet Environment

Tuesday Aug 26, 2014 - 12:00 PM Eastern - Virtual Event

While many field workers still utilize the clamshell form factor, the adoption of the tablet device within mobile workforces is a rising trend and is gaining considerable ground for a variety of reasons. Attracted to its lightweight form factor and more...

8th Rocky Mountain Utility Efficiency Exchange

Wednesday Sep 24, 2014 - Friday Sep 26, 2014 - Aspen, Colorado - USA

Rocky Mountain Utility Efficiency Exchange (formerly Colorado Utility Efficiency Exchange) facilitates a networking and professional development conference for staff representatives of energy and water utilities serving Colorado and neighboring states who are responsible for developing and implementing customer programs related more...

ENERGY BLOGS

Google Glass, a Game Changer for Energy Service in the Field

By Ron Babich - Mobile-Logix.com Leverages Field Service Management API to Increase Workforce Efficiency with Google Glass The MobileLogix Field Service API will allow more...
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Competitive resiliency

By Jose Antonio Vanderhorst-Silverio - As a comparison measure, energy cost made a lot of sense when economies of scale dominated, for example, in the more...

Additional Fiber Cable Characteristics

By doreen song - Fiber optic cable is becoming increasing popular for data transmission in industrial enviroments.Fiber optic cable has multiple advantages over copper more...
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New Energy Standards Mean Performance

By Nate Nead - In the last decade, the energy management industry has changed considerably. New technology and new energy standards have been put more...

Operating and maintenance precaution of 76mm Impact Dot Matrix Printer KX-76III

By kxpos Dan jin rong - Receipt Printer is an important component of pos system printing receipts or bills. It's usually connected the pos system through more...


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