News & Announcements

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Oracle Utilities Meter-to-Cash Applications Running on Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud Demonstrate Unprecedented Throughput for 10 Million Interval Meters

Oracle - Oracle announced the unprecedented ability to process more than one billion records and generate 500,000 customer bills within an eight-hour nightly window using Oracle Utilities Customer Care and Billing, Oracle Utilities Meter Data Management and Oracle Utilities Smart Grid Gateway - integrated using Oracle Application Integration Architecture and running on Oracle Exadata Database Machine X2-2 and Oracle Exalogic Elastic Cloud X2-2. more...

BillingTree Enlists IP Commerce to Expedite Merchant Boarding Services

BillingTree - BillingTree, one of the nation's leading on-demand payment processors, has selected IP Commerce Inc., developers of the industry-leading open platform for commerce to assist with merchant boarding. more...

New Report from Aite Group Shows BillingTree as Key Player in Expanding Non-Cash-Payments Market

BillingTree - BillingTree, one of the nation's leading on-demand payment processors, has been featured in the latest report from the financial analysts at the Aite Group - Making Sense of the Global Non-Cash-Payments Market more...

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Walmart Becomes Authorized Payment Location for Leading California Utilities Through CheckFreePay From Fiserv

Fiserv - Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that Walmart (NYSE: WMT) is expanding its offer of the CheckFreePay walk-in bill payment service from Fiserv to become an authorized walk-in bill payment center for multiple leading California utilities. more...

Convergys Partners with Plug Smart to Provide Real-Time Rating and Billing for Electric Vehicles

Convergys - Today at Metering, Billing/CRM Europe 2011, Convergys Corporation (NYSE: CVG) announced a partnership with Plug Smart to provide real-time rating, billing and data management support for electric vehicle charging stations. more...

Hudson Energy Chooses Cognera to Provide Complex Energy Billing Services

Cognera Corporation - Cognera Corporation, a leader in complex billing and customer care solutions for the energy retail and utilities industries, announced today that they have been chosen by Hudson Energy as a preferred partner to provide new billing, settlement and online services for Hudson Energy's Alberta and Ontario business customers. more...

Another Municipal Electric Utility in Quebec to Implement CIS Infinity, a product of Advanced Utility Systems

Harris Computer Systems - Advanced Utility Systems, a division of N. Harris Computer Corporation "Advanced", is pleased to announce that the City of Alma (Quebec) has purchased CIS Infinity and Infinity.Link to replace its legacy integrated electric billing solution. more...

HCL Technologies Announces Business Transformation Program at a Leading American Utilities

HCL Axon - HCL Technologies today announced that its business transformation division HCL AXON has undertaken a major implementation of the SAP Customer Relationship Management (SAP CRM) application and an upgrade of SAP for Utilities solutions at Sacramento Municipal Utility District (SMUD), a community-owned electric utility serving more than 1.4 million people. more...

Oracle Utilities Customer Care and Billing with Oracle Exadata Database Machine Demonstrates Extreme Performance for Utility Bill Processing

Oracle - Oracle Utilities Customer Care and Billing 2.3.1 running with Oracle Exadata Database Machine X2-2 processed an unprecedented 16,500 bills per minute or 993,240 bills per hour. more...

Silver Spring Networks Expands CustomerIQ Platform for Customer Engagement to Support Commercial Customers and Legacy Meter Reading Systems

Silver Spring Networks, Inc. - Silver Spring Networks, a leading smart grid networking platform and solutions provider, announced today a new version of CustomerIQ, its customer engagement platform that enables utilities to deliver personalized and actionable insights to millions of residential and commercial customers, regardless of smart meter deployment status. more...

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ENERGY BLOGS

Social Media and Utilities: A Love Affair in the making?

By Chris Lewis -   To think of Social Media is to think of the fast moving and instantaneous nature of Facebook, Twitter, YouTube and more...

POST FUKUSHIMA DISASTER; THE FATE OF NUCLEAR ENERGY

Blogger Photo By Shehu Khaleel - Why the heated attack between the pro-nuclear and pro-renewable energy experts intensifies after the Fukushima incidence? The two groups had more...

On-bill financing: Why isn’t everybody doing it?

Blogger Photo By Elisa Wood Lisa Cohn -   By Elisa Wood December 15, 2011 If someone told me they could improve the efficiency of my computer so that more...

Noveda Technologies Partners With USGBC to Develop New Application for LEED Automation

By Mostafa Razzak - Noveda Technologies (www.Noveda.com), the leader in web-based real-time energy and water monitoring, announced today that they are partnering with the more...

Other cost items not included in the cost of electricity

By Mark Wooldridge - Electric bills soar $300 in 5 years - Electric bills have skyrocketed in the past five years, a sharp reversal more...
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3rd Annual Utility Customer Experience Management Conference

 Wednesday Feb 8, 2012 - Friday Feb 10, 2012 - San Antonio, TX - United States

The 3rd Annual Utility Customer Experience Management Conference will be a three day, industry focused event, specific to those within Customer Service, Customer Relations, Customer Communications and Credit and Collections. more...
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