Latest News & Announcements

Oracle Utilities Meter-to-Cash Applications Running on Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud Demonstrate Unprecedented Throughput for 10 Million Interval Meters
Oracle - Oracle announced the unprecedented ability to process more than one billion records and generate 500,000 customer bills within an eight-hour nightly window using Oracle Utilities Customer Care and Billing, Oracle Utilities Meter Data Management and Oracle Utilities Smart Grid Gateway - integrated using Oracle Application Integration Architecture and running on Oracle Exadata Database Machine X2-2 and Oracle Exalogic Elastic Cloud X2-2. more...
BillingTree Enlists IP Commerce to Expedite Merchant Boarding Services
BillingTree - BillingTree, one of the nation's leading on-demand payment processors, has selected IP Commerce Inc., developers of the industry-leading open platform for commerce to assist with merchant boarding. more...
New Report from Aite Group Shows BillingTree as Key Player in Expanding Non-Cash-Payments Market
BillingTree - BillingTree, one of the nation's leading on-demand payment processors, has been featured in the latest report from the financial analysts at the Aite Group - Making Sense of the Global Non-Cash-Payments Market more...
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Walmart Becomes Authorized Payment Location for Leading California Utilities Through CheckFreePay From Fiserv
Fiserv - Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that Walmart (NYSE: WMT) is expanding its offer of the CheckFreePay walk-in bill payment service from Fiserv to become an authorized walk-in bill payment center for multiple leading California utilities. more...
Convergys Partners with Plug Smart to Provide Real-Time Rating and Billing for Electric Vehicles
Convergys - Today at Metering, Billing/CRM Europe 2011, Convergys Corporation (NYSE: CVG) announced a partnership with Plug Smart to provide real-time rating, billing and data management support for electric vehicle charging stations. more...
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ENERGY BLOGS

Social Media and Utilities: A Love Affair in the making?

By Chris Lewis -   To think of Social Media is to think of the fast moving and instantaneous nature of Facebook, Twitter, YouTube and more...

POST FUKUSHIMA DISASTER; THE FATE OF NUCLEAR ENERGY

Blogger Photo By Shehu Khaleel - Why the heated attack between the pro-nuclear and pro-renewable energy experts intensifies after the Fukushima incidence? The two groups had more...

On-bill financing: Why isn’t everybody doing it?

Blogger Photo By Elisa Wood Lisa Cohn -   By Elisa Wood December 15, 2011 If someone told me they could improve the efficiency of my computer so that more...

Noveda Technologies Partners With USGBC to Develop New Application for LEED Automation

By Mostafa Razzak - Noveda Technologies (www.Noveda.com), the leader in web-based real-time energy and water monitoring, announced today that they are partnering with the more...

Other cost items not included in the cost of electricity

By Mark Wooldridge - Electric bills soar $300 in 5 years - Electric bills have skyrocketed in the past five years, a sharp reversal more...
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3rd Annual Utility Customer Experience Management Conference

 Wednesday Feb 8, 2012 - Friday Feb 10, 2012 - San Antonio, TX - United States

The 3rd Annual Utility Customer Experience Management Conference will be a three day, industry focused event, specific to those within Customer Service, Customer Relations, Customer Communications and Credit and Collections. more...
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Articles

Integrys Takes a Multi-Pronged Approach to Drive E-Billing Growth

By Mary Kay Wesolowski
Despite the fact that electronic bills, or e-bills, have been around for more than a decade, there is still a lack of consumer awareness about them. Many consumers lack insight into the availability of e-bills, more...
Filed Under Billing & Customer Care

How Technology Advancements in Smart Metering Can Enable Broader Socio-economic Changes

By Prosenjit Dutta
With the deployment of Smart Metering, Utilities now have an opportunity to explore the broader benefits that Smart Metering can result in. Of course, many utilities are currently in the process of leveraging their Smart more...
Filed Under Billing & Customer Care

EBPP Becoming More a Requirement Than an Option

By Harry Stephens
What a difference a decade makes. Just a little over ten years ago, many businesses remained uncertain that they really needed a Web site, and we might have remembered to check our email maybe two more...
Filed Under Billing & Customer Care

Things to Consider When Outsourcing Your Bill Print Processing

By James Jossie
As utility companies continue to evaluate ways to lower the cost to serve their customers, one of the questions that typically arise is: Should we outsource our "non-core" processing? more...
Filed Under Billing & Customer Care

New Technologies Are Set To Alter the Business Equation For Public Utilities

By Holly Merrill
By adopting new technologies, utility companies can eliminate costly and slow paper cycles, improve their cash flow by integrating e-billing with mobile text notifications, and reduce the element more...
Filed Under Billing & Customer Care
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