This detailed 266 page color report delivers the results of our research
on billing and payment practices and technologies. This is the third
annual study of billing and payment options conducted by the Ascent
Research was conducted during the first and second quarter of 2007 to
better understand how companies are improving practices and
optimizing technology to increase billing and payment efficiency and
effectiveness and reducing operating costs. We asked companies to
share strategies and experiences to identify the practices that lead to
higher productivity, reduced costs, and increased performance. We also
asked companies to provide their plans moving forward as well as
lessons learned along the way.
This report also profiles participants in a case study format, sharing
current practices, lessons learned, challenges overcome, plans for the
future, and business practices that have led to improved performance. In
addition, we provide detailed results and analysis from the survey itself
and detail "best practices" demonstrated by our participants. Finally, we
explore the successes achieved.
Go directly to The Ascent Group's web site to order this report.