Visa Bill Payment Case Study: DTE Energy

Published By Visa

  • Published July 2011
  • 1 Page(s)

DTE Energy, a Detroit-based utility company, made a decision in March 2009 to no longer charge its customers a convenience fee to pay their utility bill with a payment card. The business case for doing so was supported by increased revenues collected, reduced cost of bill presentment and strengthened customer relationships by providing a convenient and easy way to pay. Read the full Case Study to learn more.

 

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Visa Bill Payment Case Study: DTE Energy


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