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npower Delivers first-class Customer Service with Avaya Contact Centre solutions

Published By Avaya

  • Published March 2006
  • 4 Page(s)

As a company that rapidly expanded through several acquisitions, npower was challenged with integrating eight different call centres operating disparate technologies and incorporating a diverse, new staff. The company also needed a system that could consistently deliver first-class customer service for many years to come.

 

 

 

 

 

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First-class Customer Service
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