Energy Central Organization Profile Tata Consultancy Services (TCS)



Tata Consultancy Services (TCS) is a global leader in IT services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses.

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Free Utility Insights On-Demand Webinar: How to Navigate the Changing Utility Customer Experience

Evolving technology and communication channels are driving change to the customer experience by forming a new set of customer expectations with each new technological advance.

View this on-demand webinar to hear stories from Duke Energy, Georgia Power, and Oncor on how they navigated the customer engagement landscape and use data to focus on proactive, preference-driven interactions and communications.

Featured Utility Speakers:

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Delta Sonderman
New Product Development Manager, Duke Energy

 

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Emerson Cunningham
Senior Social Media Analyst, Georgia Power Company

 

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Amanda Townsend
Director of Customer Service & Solutions, Oncor

Following real-life examples from each utility, Energy Central will conclude the webinar with a round table session addressing timely, pertinent questions faced by utilities when working to understand and evaluate customer needs. A leading utility marketing campaign firm, KSV, will also share proven tips & tricks to help utilities effectively reach customers and therefore maximize value from customer engagement technology investments.

View now the Utility Insights Webinar: How to Navigate the Changing Utility Customer Experience.

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