Vattenfall, a World Leader in Smart Metering, Taps eMeter for Essential Grid Management Capabilities

eMeter Corporation - 11.04.2009

eMeter, the leading global provider of Smart Grid Management Software, announced that the Vattenfall Group has selected eMeter’s EnergyIPTM meter data management (MDM) system to provide essential capabilities in support of Vattenfall’s smart metering initiative. Vattenfall AB is Europe’s fourth largest generator of electricity and the largest producer of heat, and is responsible for over 6 million utility customers across Finland, Sweden, Germany, Poland and the Netherlands. Deployment has been completed for Vattenfall Finland and will provide the flexibility to integrate and automate metering operations and customer service capabilities tailored for Vattenfall’s Nordic markets. The objective of the project is to improve operational and energy efficiency while increasing exemplary satisfaction approval ratings with customers. The project is expected to improve service for 360000 customers within Vattenfall Finland. Europe’s recognized leader in Smart Metering and energy efficiency programs, Vattenfall began adoption of intelligent metering in 2002. Vattenfall’s experience derived from these earlier projects established key criteria that led to the selection of eMeter.

EnergyIP provides real-time automation for Vattenfall’s complete meter-to-bill process, including processes for service automation. The resulting benefits for Vattenfall’s customers include greater information accuracy and improved customer service support that includes outage information, increased reliability and ability to manage renewable energy sources through improving network planning. In addition, EnergyIP will power Vattenfall’s smart meter lifecycle which includes smart meter asset tracking, installation management, device provisioning, and automated incident identification and handling. These processes will accelerate smart meter deployment; helping eliminate customer disruption and dramatically reducing call center volume during the transition to smart metering.

To drive down cost and complexity EnergyIP provides Vattenfall a solution to support the unique operational and regulatory requirements for each of Vattenfall’s markets—and enables two-way integration between 20 different meter protocols and Vattenfall’s SAP Utility Systems. As a member of the SAP Lighthouse project, eMeter supports efforts to define standard business interactions, an important consideration to Vattenfall.

“Vattenfall is a leading innovator in smart metering with over a million smart meter units already in the field. EnergyIP will provide a key component as Vattenfall implements their aggressive plan for their smart grid future. We will support Vattenfall’s ability to greatly increase their distributed generation and add far more renewable resources,” said Cree Edwards, Chairman and CEO of eMeter. “We are excited about working with Vattenfall to support their mission; to enhance their customers’ competitiveness, environment and quality of life through efficient energy solutions and world class service.”

About eMeter

eMeter provides essential software that enables electric, gas and water utilities to realize the full benefits of Smart Grid. Leading utilities worldwide depend on eMeter Smart Grid Management software to reduce operational costs, improve customer service, and drive energy efficiency. With the most large-scale deployments in the industry and strategic partnerships with Accenture, IBM, Logica, and Siemens, eMeter has built a reputation for unparalleled expertise that ensures customer success. For more information visit: www.emeter.com.

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