Getting ahead of the mayhem resulting from rampant storm activity is no easy feat. Join DNV KEMA and PSEG as we take a detailed look at lessons learned, and discuss a go-forward strategic plan that addresses resiliency, infrastructure, processes and people. more...

While the industry is focused on the technology of the smart grid, the human element may be left behind. But, the field worker is still vitally important to the reliability and sustainability of the smart grid. more...

Forty-six percent of the total U.S. adult population owns a smartphone, and 88 percent has some kind of cell phone. Today's always-on mobile consumer prefers texting to email, and email to phone or face-to-face communication. So what does this mean for utilities? Could mobility be the next killer "app"? more...

Utilities are facing entirely new challenges as a result of the smart grid movement, tighter reserve margins, changing weather patterns and many other facets of almost a "Perfect Storm" for utilities. Keeping their field workers in the field and "in-touch" with headquarters through mobile systems is increasingly important. more...

Talk about 'the perfect storm:' Extreme weather meets social media, online and mobile devices. The last 12 months have provided no shortage of examples that demonstrate how utilities' customer service requirements are changing. Clearly, interacting with utility customers is becoming increasingly complex. Customers expect fast and informed interactions with their service providers--anytime, anywhere. But like most challenges, the mixing of new media with traditional channels, and the convergence of customer service, sales and marketing creates opportunity--your utility has new ways to establish relationships with your customers, to provide `next generation customer service' and to engage them in energy efficiency programs. So, where to begin? more...

The question remains - public networks, private networks, or a combination of both? History tells us that one size never fits all. But when it comes to choosing the backbone of your smart grid project, the best approach is often the one considered most carefully. more...

Information is vital to the utility enterprise. The dawn of the smart grid era means that utilities will gain an unprecedented avalanche of data on their systems and customers. That will raise the bar on business strategy and planning. What challenges do utilities face making intelligent, disciplined use of the data - and what kind of "wins" will they achieve by making the effort? more...

Whether it's the act of a cyber terrorist or a natural disaster, security threats to the electricity grid are real - both nationally and locally. And the dangers that put power reliability at risk are evolving rapidly. more...

Join Marty Rosenberg and a panel distinguished guests as they share with you national security issues and implications - financial and regulatory - in getting the grid secure. Hear why utilities are spending $50 billion on transmission through 2020, with a large percentage being spent on securing the grid. more...

In this on-demand webcast, SmartSynch CEO Stephen Johnston gives a detailed presentation as to why the public wireless carriers are the best choice for a smart grid network. Johnston discusses pricing, show how much prices have come down in the past year, and lays out an actual cost outlay over the life-cycle of a smart grid deployment. more...