Drivers for Data Quality and Analytics in the Utilities Industry
 
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Both market factors and changes in the industry are impacting the demand for information usability in the utilities businesses, especially the energy industry. The introduction of residential smart metering creates a drastic change in data collection from manual reads to the near real-time communication of consumption. Simultaneously, increased eco-awareness opens the door for more comprehensive customer statements, including detailed usage statistics as well as comparative reporting. And importantly, companies will need a more comprehensive view of their customers and their network, understand consumption and behavior models, develop creative product bundles and pricing models, as well as monitor many alternate data streams to help in anticipating (and rapidly responding to) outages, failures, and losses.

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Sponsored by: Pitney Bowes Software

Data quality challenges may have huge potential business impacts to these business applications and their associated analytics. Whether the focus is on accurate customer analysis and reporting, accurate invoicing, as well as the raft of analytical opportunities, maintain high quality information is destined to become a key business imperative.

Join David Loshin from Knowledge Integrity and H. Christine Richards with the Utility Analytics Institute, a division of Energy Central, to discuss critical links between data quality and customer analytics in the utility industry. The webcast will cover:

• The current and future state of customer-oriented data, business processes, applications, and analytics 

• How the increased numbers and different types of data sources are going to introduce inaccuracy and inconsistency in the data, potentially impacting the end results-particularly in regards to analytics applications 

• The types of data quality tools that can help support these business analytics and lead to increased customer satisfaction and profitability

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Sponsored by: Pitney Bowes Software

Presenters:

 
David Loshin
President
Knowledge Integrity, INC

 
H. Christine Richards
Senior Analyst
Utility Analytics Institute

Attendees will learn about:

• "Big data," analytics and the need for increased data quality management

• Rapid accessibility to a unified view of the customer 

• Linking customer data and product/service offerings across systems 

• Business rules for data cleansing and standardization 

• Integrating data quality with business intelligence processes 

About Utility Analytics Institute
Utility Analytics Institute, a division of Energy Central, provides unparalleled, in-depth information and authoritative insights on the management and application of data analytics within utilities to improve grid and customer operations.

For more information, visit: http://www.utilityanalytics.com/
 

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Sponsored by: Pitney Bowes Software