Lessons in Smart Customer Engagement

Thursday Jul 7, 2011 Presented by Energy Central
Virtual Event
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Smart grid is redefining utility-customer relationships - engagement is now required. With customer behavior change so central to managing peak demand and deferring capital expenditures, utilities must get smart about engaging savvy customers today.

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Event Information

Location: Virtual Event,
Venue: Your office
Event Price: 0.00 (US)

Organizer Information

Energy Central
Contact Name: Energy Central
Phone: 303-782-5510
 

Events In Related Topics

Billing & Customer Care
Business & Corporate

More Information:

 


Learn how industry-leading utilities are designing smart engagement programs with customer value at the core - driving satisfaction, smart meter acceptance and brand loyalty among residential customers. 

Phil Carson, editor-in-chief, Intelligent Utility Daily, will moderate this panel of customer-engagement experts from leading utilities:

  • Charles Dickerson, Vice President, Customer Care, Pepco Holdings, Inc.
  • Rebecca Meyer, Senior Program Administrator, Connecticut Light & Power
  • Stan Sittser, Customer Communications Manager, Portland General Electric
      

Click here to view this on-demand event now.


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