Customer Analytics Issues, Trends, & Drivers
Webcast -Learn how utilities are realizing the full potential from new customer data in this free Executive Insights webcast, which will include lessons from utilities in the field, as well as an overview of results from the Utility Analytics Institute's Annual Customer Analytics Report. more...
Securing AMI at BC Hydro: The Benefits of a Multi-Layered Security Architecture
Webcast -Cyber security is one of the top concerns for utilities that are implementing a smart grid network solution. Consumer privacy and data integrity are critical. The good news is that industry leaders have established proven processes and procedures to mitigate threats, improve resiliency and reduce risk. Join this discussion on how BC Hydro has applied both network and application layer security to bulletproof their multi-service smart grid infrastructure for their 1.8 million meter AMI deployment. more...
Consumer Engagement & the Role of Mobile Apps
Webcast -The new consumer is a mobile consumer: always "on", 24/7. They prefer texting over e-mail, and e-mail over a phone call or face-to-face communication. more...
Smart Grid Analytics: All That Remains to be Ready is You
Webcast -Join us for a live smart grid analytics discussing real life case studies for how analytics can change the speed of business today, allowing users to unleash their creativity and focus on what matters: data-driven insights that benefit the business. more...