Featured Event Listings
|
-
|
Nov 24 2008 - Nov 26 2008
Presented by: Terrapinn Pte Ltd
Singapore Singapore
Asia's- Deinitive billing and customer care summit for the utilities
|
-
|
|
Nov 25 2008 - Nov 27 2008
Presented by: Spintelligent
Abuja Nigeria
The IPAD series of events (conferences and exhibitions) provide a forum for government and business to meet and explore opportunities for developing and investing in the infrastructure of the region.
The World Bank has aligned with the Nigerian government in its goal to become one of the top twenty economies by 2020. The private sector will drive growth in Africa and, to help it do so, governments should be promoting an enabling environment. This means listening to the private sector, lending directly to private interests and reforming legal and regulatory frameworks to strengthen governance and accountability.
It is in this context that the iPAD series comes to Nigeria in 2008. Focusing on interlinked infrastructure verticals, iPAD West Africa 2008 will unite government, development agencies, finance institutions, utilities, mining houses, transport, construction and telecommunications concerns at a single meeting in order to accelerate and stimulate investment in development of regional infrastructure, as well as the building of a valuable database of contacts.
iPAD West Africa incorporates the 5th West African Power Industry Convention (WAPIC) and the 1st West African Water Summit
|
-
|
|
Nov 27 2008 - Nov 28 2008
Presented by: C5
Hamburg Germany
Investors, lenders, lawyers and developers will benefit from this comprehensive event which covers finance structures, lays the ground for finance options, clarifies the global landscape and explores new creative solutions for increasing RE deal flow in the future.
|
-
|
|
Nov 27 2008
Presented by: Spintelligent
Santiago, Chile Chile
Utilities worldwide are embracing a “Smart Grid” vision for the future, leveraging new
infrastructure to improve asset management and optimize resource planning.
The purpose of the Smart Grids Latin America conference is to sensitize Latin American
utilities, regulators, consultants and vendors to the huge changes taking place globally in
the utilities power delivery and metering markets, and to understand the future impact
these changes will have both nationally and within the region.
Smart Grids Latin America will look at the steps that would need to be taken to transition
the existing metering and power delivery assets into a next generation system – and the
additional benefits that could be realized from this, such as better revenue protection,
improved maintenance of the network, optimized resource planning, advanced energy
management, etc.
|
-
|
|
Dec 1 2008 - Dec 2 2008
Presented by: Euromoney Energy Events and REEEP
London UK
2nd Energy Efficiency Finance and Investment Forum is back to provide you with unparalleled networking opportunities and a unique forum for discussion on the energy efficient technologies market.
Co-organized by Euromoney Energy Events and REEEP, the 2nd Energy Efficiency Finance and Investment Forum will look into the evolution of the energy service companies and the financing green buildings and microgeneration, uniting industry representatives with the finance and investment community.
|
-
|
|
Dec 2 2008 - Dec 3 2008
Presented by: Conferences Connect
Orlando, FL - USA
Join Conferences Connect and your peers to learn more about current policy, market conditions and technologies available to enable successful demand response and load management programs. Featured utility case study presentations highlight the issues surrounding long-term resource adequacy for commercial, industrial and residential markets.
How is this Demand Response conference different from others?
Conferences Connect’s event on Demand Response features utility case study presentations by energy professionals that are managing Demand Response issues, addressing how they have overcome technology and marketing challenges. By offering focused content on specific marketing and technology issues, the learning for energy professionals is higher and more relevant – offering actionable information that professionals can use as soon as they return to the office.
Connect with demand response representatives from utilities, technology providers and program design experts at this important and informative event!
Distinguished Speakers Include:
Lynn Stein, Director, Energy Efficiency & Technology Services, E Source
Everett Perkins, Apogee Interactive
Robert J. (Robin) White, Product Manager, Marketing, Alabama Power
Scott Samson, Geltz Communications
Bill Jackson, Paragon Consulting
Extend your learning by participating in these in-depth and interactive workshops!
Pre Conference Workshop: Tuesday, December 2, 2008, 8:30am-12Noon
Diffusion Marketing 101: A New Approach to Marketing to Your Customers
Scott Samson, Geltz Communications
Dinner Workshop: Tuesday, December 2, 2008, 6:00pm-9:00pm
How to Market Demand Response in Today's Energy Environment
Bill Jackson, Paragon consulting Services
|
-
|
|
Dec 2 2008
Presented by: Economist Conferences
Houston, TX - USA
The Energy Industry Leaders Roundtable is an intimate, off the record meeting that will bring together leaders in the fields of policy, industry, technology and finance to develop forward looking solutions to capitalize on the tremendous opportunities present in today’s energy market. The confluence of environmental and security concerns have created an opportunity for fundamental change in the way the world produces and consumes energy.
This one day event will showcase the most promising technology strategies and policies that have the potential to achieve critical scale and make a significant impact on the global energy landscape. The format is designed to facilitate an open discussion among all participants through a combination of plenary presentations, panel discussions and original research.
|
-
|
|
Dec 3 2008 - Dec 5 2008
Presented by: Infocast
San Diego, CA - USA
Join the key decision-makers as they discuss opportunities and challenges in today's Western renewable energy development arena.
|
-
|
|
Dec 4 2008 - Dec 5 2008
Presented by: naseba
Prague Czech Republic
Building Materials & Technology Congress is your once-a-year opportunity to meet senior decision makers from Europe's Construction Industry. As a Sponsor and Solutions Provider, your company will be recognized as the pioneer and leader in the industry. This Congress is the perfect platform for your product or service demonstration, brand exposure, and marketing campaign, in addition to exclusive networking opportunities and direct interaction with a specially selected group of decision makers.
|
-
|
|
Dec 4 2008 - Dec 5 2008
Presented by: Conferences Connect
Orlando, FL - United States
Customer Satisfaction – Utilities today are increasingly focused on improving the customer experience. Customer satisfaction has become the number one accomplishment that utilities are eager to achieve. Hear the latest executive thinking on how to measure externally and improve internally the customer facing activities and processes of utilities.
Conferences Connect’s Customer Measurement & Process Performance for Utilities Summit features interactive discussion on how to link customer service process metrics to external customer satisfaction goals and requirements. It features executive level speakers with years of experience successfully leading their organizations to achieve the highest measures of customer satisfaction. The discussion centers on key external drivers of satisfaction and the related internal performance metrics.
Join us for this unique executive summit with many of industry’s leading thought leaders in the area of measurement and process performance as it relates to and compliments the customer facing activities.
DO YOU PROVIDE CUSTOMER METRICS OR PROCESS PERFORMANCE SOLUTIONS?
Join us in showcasing your products and services to senior-level decision makers. Conferences Connect’s Customer Measurement & Process Performance Executive Summit for Utilities offers you an excellent opportunity to maximize your 2008 marketing dollars through sponsorship opportunities.
If you are interested in sponsorship and exhibit opportunities, please call Juli Collins at (770) 350-9813 or via email at juli@conferencesconnect.com
Program Topics
Utilizing Customer Satisfaction Data to Define Objectives for Process and Performance Improvement
While there is an abundance of data available to most utilities to measure the satisfaction of its customers, there may be gaps in developing a strategy to integrate customer feedback into specific operational improvement objectives. In 2008, Arizona Public Service (APS) employed a strategy to “Raise the Bar” in improving upon customer expectations by specifically identifying areas that showed the greatest need for improvement according to our customers. In doing so, we defined improvement projects based on research with actionable project plans, both short and long-term objectives and measurable outcomes. This approach has demonstrated positive results and has provided a framework for how we will continue to determine future planning to improve customer satisfaction.
Pre-Conference Workshop Wednesday, December 3, 2008 - 1-5pm
How to Use Statistical Methods in Problem Solving
When we receive customer feedback, do we know how to use that information to improve customer satisfaction? Our companies have many measurable “touch points” with our customers, but even though we are drowning in information, we fail to understand what it is telling us.
By attending this workshop, we concentrate more on the use of information to understand what our customers are telling us, and what to do with that data to improve customer satisfaction. In it, participants learn to separate real statistical conclusions from the abundance of data that is not important, and then discuss how to use that information to find root causes of the problems to engage in meaningful goal-setting and measurable procedures to improve satisfaction.
This workshop concentrates on the process of problem-solving, and then we work on a problem that is of interest to the participants, and practice the problem-solving technique.
Dinner Workshop Thursday, December 4, 2008
How to Create & Implement Your Customer Measurement Strategy
Walker Information facilitates a highly interactive forum where utility market research advocates share and compare their customer measurement strategies. This roundtable discussion-style session is very conversational, addresses topics of interest to the group, and focuses on best practices in those areas.
Pre-Conference Activity: As a workshop participant, attendees complete a brief survey about your top customer measurement and business challenges. Customized for the utilities industry, this survey will take less 3-5 minutes to complete. It provides all conference participants preliminary industry benchmark information, and those who attend the workshop will benefit from more specific discussions. All results are be shared with the attendees at large, and it will be used to structure the dinner workshop session.
This dinner/roundtable format encourages participants to engage with each other as well as facilitators to specifically address each company's challenges in a collaborative environment.
|
-
|
|
Dec 8 2008 - Dec 9 2008
Presented by: Clasma Events Inc.
Toronto, ON - Canada
The drive towards energy efficiency and conservation is becoming a critical subject amongst businesses and building owners today. From CEO directives to
|
-
|
|
Dec 8 2008 - Dec 10 2008
Presented by: Infocast
Washington, DC - USA
The Energy Efficiency Summit East 2008 will explore the current status and future direction for energy efficiency and demand management programs, technologies and finance.
|
-
|
|
Dec 8 2008 - Dec 10 2008
Presented by: American Conference Institute
Naples, FL - USA
With rising energy prices and worries about global warming,politicians, utilities and environmentalists are shifting their position on nuclear power and viewing it as a viable alternative to polluting coal-fired plants.
Additionally, there is a growing interest in expanding the use of nuclear power around the world to meet the rising demand for energy, especially in countries with developing economies such as India and China
With this renewed interest in nuclear power, we’ve identified a real need for an event that evaluates not just the current market status, but uncovers the future direction, potential demand, opportunities and threats.
The agenda for The Nuclear Power Congress is based on extensive, in-depth research with industry insiders. We’ll not only provide context for the current state of the industry, but explore their implications and present a blueprint for the renaissance in nuclear power.
We welcome you and look forward to seeing you in Florida in December.
|
-
|
Dec 16 2008
Presented by: Energy Central
Your City
Don't miss this important two-part discussion:
The Impact of the Aging Workforce on the Utility Industry, to be presented by Al Yonkman, Business Development Executive, IBM Global Business Services and Realizing Transparency, Accountability and Benefit Utilizing Maximo Asset Management to be presented by Paul Backlund, United States Bureau of Reclamation, Plant Manager - Canyon Ferry Dam and Power Plant.
|
-
|
Jan 7 2009 - Jan 9 2009
Presented by: UNI Strategic Pte Ltd
Kuala Lumpur Malaysia
This 2-day comprehensive training workshop introduces essential reservoir and production engineering concepts of horizontal and multilateral well technology. The course is designed to build the necessary knowledge needed to evaluate and optimize the performance of horizontal wells. Special emphasis is given to the differences between the horizontal and conventional well performance evaluation techniques. Stimulating discussions are provided on the misconceptions and common mistakes encountered in the theory and practice of horizontal wells. Recent and potential developments are introduced and representative case histories from around the world are presented.
|
-
|
|
Jan 22 2009 - Jan 23 2009
Presented by: Green Power Conferences
New York City, NY - USA
Voluntary Carbon Markets USA 2009 will provide a unique insight into the industry. Has the voluntary market achieved credibility and transparency through the establishment of several standards, registries and other market mechanisms? The event will also take a close look at the new demands consumers are putting on their offset partners of choice and what companies are doing to communicate their carbon neutral activities to their target audience.
|
-
|
|
Jan 26 2009 - Jan 29 2009
Presented by: Conferences Connect
Ft. Lauderdale, FL - United States
Lower the Cost of Doing Business in Tough Economic Times
It's an undeniable fact that consumers are turning to the Web to solve their problems…the Web
has become the preferred channel in customer empowerment. The disconnect, however, is such
that consumers seeking an easier route through the Internet are finding it harder and harder to
find the relevant answers hidden behind too many solutions.
Learn from Utility Industry Leaders and Peers How to Make Your Web Site Functional, Easy to Use, and Attract Customers to Self-Service Options
• Eric J. Davis, User Experience Supervisor, AEP
• Jenni Grier, Manager, Business and Technology Strategy, Duke Energy (invited)
• Wood Fowler, Team Leader, Creative Services, NV Energy
• Andrew Heath, Director, E Business Service, E Source
• Stan Pollard, Strategic Marketing and e-Services, Southern Company
• Representative, Oracle (presenting with utility client)
• Wendy Micklus, Manager, Customer Experience, Puget Sound Energy
• Susan Imm, Sales Director, Aclara
• Michael Overstreet, Web Developer and Manager, APOGEE Interactive (presenting
with utility client)
More speakers added daily – check for updates!
Web Self-Service offers utilities a strategic tool that can keep costs low and
increase customer satisfaction. Customers’ expectations of what they can accomplish on the Web have increased recently. Utility web sites that are successful boast high customer adoption rates
that easily justify their web improvement investments. What is available for utilities? Whatfunctionalities do customers expect from their utility? This conference explores these
questions and answers how:
• Cost savings for migrating customers to use web self-service is realized
• Customer satisfaction is measurable on the web
• You can build a solid business case to invest in these technologies
• Self-service fits into your overall web strategy as well as your customer service strategy
Conferences Connect’s 2nd Annual Web Self-Service for Utilities Conference features
interactive discussion on how to:
• Interpret numbers on adoption, abandon rates, hit rates, average time spent,
transactions, traffic statistics
• Identify who in your organization “owns” the web site and its governance
• Determine your short and long term strategic goals for your web site
• Interpret what features are your customers asking you to make available
• Measure success with online transactions
• Automate the back-end processes to self service on the web
This conference generates valuable discussion by bringing together executive level speakers with
years of experience successfully leading their organizations to integrate new self service features
into their web sites and have valuable stories to share. Register your team today to participate
in this important discussion, focusing on key internal drivers of web self-service,
technologies and related performance metrics!
|
|
|
Free Postings!
Get your event listing in front of more then 100,000 industry professionals by
posting on Energy Central's Event Center.
New Listings
New events that have been posted in the past 7 days.
|
Trade Shows
