United Communications Invests in Network Service Reliability
United Communications, which provides digital information and communications services to those living and workin in Middle Tennessee, has launched a multi-year project that includes investing in standby power technologies to improve network reliability through back-up battery power solutions to be provided by New Orleans-based Servato.
One of the first telecoms providers in the area to roll out Fiber-to-the-Home connectivity, United operates a network that stretches from Nashville to Murfreesboro and delivers data and voice communications at speeds as high as 1 GB. Management sees the deployment of an advanced, back-up power solution as a means of enhancing the resiliency and overall quality of the services it provides to its customers, as well as to Tennessee communities more broadly.
Following testing that took place in May 2017, United and Servato last fall signed a contract that will result in Servato technology deployed across United's entire network. “Servato has given us visibility into our backup power network that we did not previously have, allowing us to continue to focus on great service for our customers.” Mike Jury – COO at United Communications
Servato CEO Chris Mangum zoomed in on power and energy in the telecoms sector and highlighted the growing fragility, and vulnerability, of telecoms services -- and mid-tier providers particularly -- during interviews that resulted in a three-part Energy Central series.
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