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Director, Human Resources
Member since 2015
Director, Human Resources, Tantalus Systems
Wells Fargo: An Object Lesson in the Connection Between the Employee Experience and the Customer Experience
When it comes to your employees and their performance, they will give you and your customers exactly what your organization’s employee experience demands.
It’s been a tough few weeks for Wells Fargo, and that’s probably a colossal understatement. Once considered a pillar of the banking industry, Wells Fargo’s positive reputation is now as mythical as the phony customer accounts its employees created in order to meet sales quotas and keep their jobs.