Articles
Posted By: Jess Dods
On: February 8, 2016
At utilities, communication is critical. Have you ever wondered why we can talk easily with some people and not with others? In this piece, we'll look at one measure that can be very helpful: understanding your preference for extroversion or introversion and how this impacts your discussions and interactions with ... more...
Filed under: Human Resourcess
Posted By: Vanessa Edmonds
On: February 5, 2016
THE IMPORTANCE OF AN ORDER OF OPERATIONS IN CIS PROCUREMENTS In math the order of operations is an agreement to ensure that everyone gets the correct answer. Without the order of operations, one person might simplify 3 + 4 x 5 as 35 by adding first. Another person might simplify ... more...
Filed under: Billing & Customer Care
Posted By: Aladdine Joroff , Kate Konschnik
On: February 4, 2016
I.          Introduction The Clean Power Plan (CPP) establishes carbon dioxide (CO2) performance targets for existing electric generating units (EGUs, or power plants) and requires states to submit plans for implementing these targets.1   The CPP encourages states to consider cooperative compliance options, ranging from limited trading of emission credits between ... more...
Filed under: Risk & Operations
Posted By: Don Hallgren
On: February 3, 2016
Richard Branson, CEO of Virgin Airlines wrote, “Management is about maintaining processes, disciplines and systems” 1. Processes provide the foundation for a best practice suite. Getting everyone to beat the same “process drum”, however, is easy to say, but sometimes difficult to do. A company can define process to painfully ... more...
Filed under: Information Technology
Posted By: Charles Y. Chen, PhD
On: February 2, 2016
On December 18th, 2015 Congress passed the Consolidated Appropriations Act, 2016 which among many things extended the expiration date of the Production Tax Credit (PTC) and the Investment Tax Credit (ITC) that have long been a catalyst for the development of new renewable energy projects. What many deem responsible for ... more...
Filed under: Business & Corporate
Posted By: Dennis Wamsted
On: February 1, 2016
In today’s rapidly changing energy industry, efficiency measures seldom show up in the headlines—slow, steady improvements simply don’t have much `sizzle.’  But while they may be boring, these slow, steady improvements are rewriting the rules in the utility industry. The latest indication of just how important these efficiency-related changes are ... more...
Filed under: Energy Efficiency
Posted By: Bob Ornstein
On: January 29, 2016
Not surprisingly, business owners are focused on running a successful business-it takes time, energy and money to keep customers, employees and other stakeholders satisfied while maximizing profits. Therefore, energy efficiency is not always top of mind for most businesses, although it can add substantial savings to the bottom line. It ... more...
Filed under: Energy Efficiency
Posted By: Michael James Widico
On: January 28, 2016
Dry scrubbing has become a commonly accepted technology for reducing acid gas emissions from stationary sources such as power boilers, industrial boilers, incinerators, steel and coking facilities, non-ferrous metals production, etc.  Common dry scrubbing processes include Dry Sorbent Injection (DSI), Spray Dryer Absorbers and Recirculating Dry Scrubbers.  Each has its ... more...
Filed under: Environmental, Emissions & Carbon Management
Posted By: Kevin Herring
On: January 27, 2016
In 1969, behavioral scientists Walker and Lorsch discovered that two virtually identical workplaces could produce vastly different results according to one simple decision. What they learned is a lesson worth repeating. The researchers studied two cardboard box manufacturing plants that were like the identical twins in high school you couldn’t ... more...
Filed under: Human Resourcess
Posted By: Bruce Baccei
On: January 26, 2016
Extreme weather events the first harmful disruptive effects of Global Warming are killing thousands of people around the world, already affecting increased flooding at high tides and causing billions of dollars of damage, and all of these effects are caused by our continued consumption of fossil fuels, petroleum, natural gas, ... more...
Filed under: Energy Efficiency

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How Analytics Can Drive Superior Customer Engagement and Improved Performance for Integrated Demand Response and Energy Efficiency Programs

Wednesday Feb 24, 2016 - 12:00 AM Eastern - Virtual Event

As utilities increasingly embrace Wi-Fi connected thermostats to implement integrated demand response and energy programs, it is important to sustainably engage customers. more...

TCPA: What Utilities Need to Know About the FCC Rulings

Wednesday Feb 24, 2016 - 2:00 PM Eastern - Webinar - ON24 Platform, VA - United States

It just got more expensive to dial the wrong number. In 2015, the FCC released a package of declaratory rulings under the Telephone Consumer Protection Act (TCPA) that changed the landscape for utility companies. The rulings provided clarity on how more...

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